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Messages - Simon M

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Suggestions and Requests / Re: Enterprise architect as SAAS
« on: April 23, 2018, 09:22:54 am »
Enterprise Architect is a Desktop application. It is not available as SaaS.

The Pro Cloud Server can be hosted on Azure or AWS, but we don't usually do that for you.

Not sure I can comment further without more information.

I'd recommend sending in a support request. If you can, include images of where you have assigned the path and the package generation dialog.

Bugs and Issues / Re: Pro Cloud Server Installation
« on: April 20, 2018, 08:47:38 am »
Not sure why it would be doing that, and I swear I've installed it on a domain where I don't have anything but local admin rights.

If you can give our support team more information I'm sure we can find the problem.

Bugs and Issues / Re: EA using Wine and ODBC
« on: April 20, 2018, 08:43:41 am »
The issue I see here all the time is that updating wine breaks the ODBC in strange ways.

If you're problem is related to the same thing, you can fix it by running the following command:

winetricks --force mdac28

Bugs and Issues / Re: Custom Script fragments not working in 13.5.1352
« on: April 20, 2018, 08:33:56 am »
There haven't been 4,983,282 issues reported...

May 2013 - 2013/05 - 13055290
March 2018 - 2018/03 - 18038572

Bugs and Issues / Re: V14RC: [Alt+Z] functionality Gone!
« on: April 20, 2018, 08:27:12 am »
It still (mostly) works for me, although sometimes the ribbon appears to eat the combination.

Bugs and Issues / Re: IIS Configuration
« on: April 20, 2018, 08:26:18 am »
That's about the level that I can help you. I've always preferred the embedded web server, much easier to set up.

If you don't want EA to set filenames for you, don't check "Auto Generate Files". (

Short of creating an MDG add-in, there's nowhere EA calls code you can write to request the filename. The easiest solution is to write a script that sets the filenames for all classes as needed.

Bugs and Issues / Re: IIS Configuration
« on: April 19, 2018, 09:23:56 am »
The Application Pool settings in the EA help say that you need to enable 32-Bit applications. It sounds like you haven't done that.

From memory, enabling auditing upgrades the version to 7.0 to that versions of EA prior to version 7 know they shouldn't use it.

Disabling auditing either gives you the option of going back to 4.01 or does it automatically.

In a similar way, if you set a minimum EA version in the model options, it changes the version to something that old versions of EA that don't know about the option just set won't open.

Bugs and Issues / Re: Pro Cloud Server Installation
« on: April 19, 2018, 09:18:11 am »
From what I can see, that's all the shutdown in response to the error.

Much easier if you send the full log to support.

Metatypes too, please!  We're trying to wean our users off stereotypes - which in our MDG are quite cryptic and move them to metatypes.
Did you even look at what was being requested? It's used metatypes for years.

Bugs and Issues / Re: Pro Cloud Server Installation
« on: April 18, 2018, 09:09:37 am »
I'd recommend running the installer with full logging (msiexec /L*vx installlog.txt /i c:\path\to\installer\cloudinstaller.msi) and sending the log to sparx. That should allow us to work out what's going wrong.

Bugs and Issues / Re: Downgrading from 13.5
« on: April 18, 2018, 08:54:31 am »
Uffe, the schema upgrades will work with practically any version of EA.

That function hasn't been added to the API because it requires user feedback on how to handle dependencies.

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