Author Topic: failed to create empty document  (Read 1776 times)

dave.ruden

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failed to create empty document
« on: October 29, 2010, 07:51:45 am »
Hello,
  I just intalled EA (desktop edition), and on trying to run it, I get the error pop-up "failured to create empty document". The only option is to click OK, at which point, EA closes.

Has anyone else dealt with (and hopefully resolved) this problem?

I had the trial version installed, but it had expired.  I removed it prior to installing EA8.0 desktop.

Thanks!
---Dave.

mrf

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Re: failed to create empty document
« Reply #1 on: October 29, 2010, 08:58:19 am »
That error usually means that one of the XML configuration files that EA is trying to read is empty.

Check for any XML files that are 0 bytes in length in:

- %PROGRAMFILES%\Sparx Systems\MDG Technologies
- %PROGRAMFILES%\Sparx Systems\EA
- %PROGRAMFILES%\Sparx Systems\EA\Config

If you can't find any, please send a registered support request to Sparx Support and we'll help you out from there.
Best Regards,

Michael

support@sparxsystems.com
"It is more complicated than you think." - RFC 1925, Section 2.8

Geert Bellekens

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Re: failed to create empty document
« Reply #2 on: October 29, 2010, 05:29:49 pm »
This can also happen when your windows has run out of free GDI objects.
Close some windows (or restart the pc) and then try again in that case.

Geert

dave.ruden

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Re: failed to create empty document
« Reply #3 on: October 30, 2010, 08:07:17 am »
Must have been a 'resources' issue.  I rebooted and it works fine now.  Thanks to you both for your helpful replies!
---Dave.