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Please note : This help page is not for the latest version of Enterprise Architect. The latest help can be found here.

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Create Request

The New License Request screen is displayed when the user clicks on the Create Request button on the Pro Cloud Server License Manager screen. The purpose of this screen is to create a license request for the connected Pro Cloud Server installation.

The New License Request screen will initially be displayed as shown here:

The creation of a License Request is required after purchasing a Pro Cloud Server license. The License Request helps Sparx Systems identify and register what hardware is going to host the Pro Cloud Server.

Complete a License Request

The New License Request screen prompts for these input details:



See also

Company Name

Mandatory value. The name of the company that made the Pro Cloud Server purchase.


Mandatory value. The email address associated with the Pro Cloud Server purchase.

Installation ID

Mandatory value. The unique GUID that was supplied in the email to confirm your Pro Cloud Server purchase.

If you purchased your Pro Cloud Server license prior to June 2019, use your Pro Cloud Server version 3 License key.

Start Date

Optional value. Use this date to request that your Pro Cloud Server License should start on a future date.  If no value is supplied the Sparx Systems Sales Team will assume the current date.


Optional value.  Any additional comments that might be helpful to the Sparx Systems Sales Team.

Submit the Request

In order to minimize any potential delays please provide the Sales team with as much detail as possible about your Pro Cloud Server License purchase.  For example:

Once you have entered all Pro Cloud Server purchase information, click on the OK button; a prompt displays to save the resulting License Request to the file system.  The file should then be emailed to the Sparx Systems Sales team: [email protected].

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