Discover Opportunities for Automation

The decisions and rules that an organization applies are typically created and implemented over many years, and are often buried below the surface, almost requiring the business analyst to work as an archeologist to find them. The rules are built into work processes and job descriptions, written down in rarely-viewed manuals, and partially defined in programming code or database procedures. All this makes it difficult for the technologist who is trying to automate processes and make an organization efficient, because they cannot see the rules.

Using Enterprise Architect to define the decisions and rules in a Decision Model not only allows them to be visualized but enables opportunities for automation to be clearly understood and the opportunities subsequently implemented. The articulation of the Decision Models with the Business Process Models means entire blocks of processes can be removed and replaced by an automated decision-making solution. The result will often be directly observable by an organization's customers, who will enjoy reduced waiting times, greater flexibility, more accurate processes and, potentially, reduced costs for services.