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Add an Issue Notification
Within an element, you can create a record for each issue notification that you want to add to the element.
Add an Issue
Display the properties of the element to which you want to add the issue notification, and click on the 'Add New' button. A menu displays offering options to add various features to the element. Select the 'Add issue' option. The 'Add issue to <element name>' dialog displays.
Mandatory fields on the dialog are indicated by a red asterisk (*).
Complete the fields as directed here.
Field |
Action |
See also |
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Name |
Type an appropriate and meaningful name for the reported issue. |
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Status |
Click on the drop-down arrow and select the appropriate issue status; that is:
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Priority |
Defaults to 'High'. If necessary, click on the drop-down arrow and select the appropriate priority value; that is:
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Raised by |
Defaults to the first name in the list of project users. If necessary, click on the drop-down arrow and select the name of the person raising the issue. |
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Raised on |
Defaults to today's date. If necessary, click on the calendar icon and select the actual date on which the issue was raised. |
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Completed by |
If the issue has been resolved, click on the drop-down arrow and select the name of the person who resolved it. |
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Completed on |
Click on the calendar icon and select the date on which the issue was resolved. |
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Version |
Type in a version number or letter to indicate any evolution of the same issue. Defaults to '1.0', indicating the first instance of an issue. |
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Description |
Type in a description of the issue, what it is, what the solution might be, and why it is a problem. You can format this text using the facilities provided in the Notes toolbar. These are:
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History |
If there is any background to this issue, such as previous occurrences, document them here (you might copy the 'Description' from the last version or iteration of this issue, for example). It is recommended that you include a date stamp and user initials in the entry. You can format this text using the facilities provided in the Notes toolbar. |
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Add |
Click on this button to submit the details and create the issue report on the selected element. This message is displayed: Issue <name> was successfully added to <element name>. Either:
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Add & Close |
Click on this button to add the Issue (as described above) and also Close the dialog. |
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Close |
Click on this button to close the dialog. |