Sparx Systems Forum

Enterprise Architect => General Board => Topic started by: mikey on September 04, 2003, 05:17:28 am

Title: problems enabling security
Post by: mikey on September 04, 2003, 05:17:28 am

Hello,

I have recently upgraded to EA v3.60 (corporate edition) and wish to enable security on a particular project.

I select

project > security > enable security and paste in the security key given on the sparsystems website

I close EA an open it up, but I am not prompted to enter a username/password as the help suggests - what am I doing wrong?  ???

EA v3.60.637

Any help would be appreciated

Thanks

Mikey

Title: Re: problems enabling security
Post by: Phil_Bachmann on September 04, 2003, 11:47:37 pm

There is a text file that you get when you purchase and which contains your registration key as well as the security-enabling key.

Perhaps give that a try.

Regards,
Phil Bachmann
Sparx Systems

Title: Re: problems enabling security
Post by: mikey on September 05, 2003, 01:26:09 am

Thanks for the suggestion Phil,

The security enabling key I was provided with in the email is the same one that is posted on the website so still no porgress :-[ -  could it be that I am doing something wrong ???

Thanks

Mike

B.T.W. I have upgraded to build 5.60.638 to see if that made any difference

Title: Re: problems enabling security
Post by: Phil_Bachmann on September 07, 2003, 03:58:58 pm

Does the key you've entered surrounded by {} symbols?

eg. should be entered in the form:

{F0******-****-****-****-*********249}

Regards,
Phil Bachmann

Title: Re: problems enabling security
Post by: mikey on September 08, 2003, 01:12:45 am

Thanks Phil,

I assumed the brackets were not required, but obviously not. Up and working now, so thanks

Mikey

:D