Sparx Systems Forum

Enterprise Architect => General Board => Topic started by: K N on August 14, 2013, 09:57:21 am

Title: Error opening EAP file
Post by: K N on August 14, 2013, 09:57:21 am

Hi

When I am opening eap file, i am getting the following error:

"An Error has occurred: Unrecognized database format 'filepath'"

What could be the reason for this?

Thanks
KN

Title: Re: Error opening EAP file
Post by: qwerty on August 14, 2013, 10:23:50 am

What is the file size?

q.

Title: Re: Error opening EAP file
Post by: K N on August 14, 2013, 10:27:02 am

arnd 70 MB.

Title: Re: Error opening EAP file
Post by: Aaron B on August 14, 2013, 10:48:22 am

First thing to try is to enable Jet 4.0.  See:
http://www.sparxsystems.com.au/support/faq/database.html

Title: Re: Error opening EAP file
Post by: K N on August 14, 2013, 10:51:34 am

Hi Aaron

I tried both the options - Jet 4.0 and Repair .eap file.

It gives me  - "operation is not supported for this type"

Thanks
KN

Title: Re: Error opening EAP file
Post by: Aaron B on August 14, 2013, 11:21:38 am

What is the exact error message and when does it appear?

Title: Re: Error opening EAP file
Post by: K N on August 14, 2013, 11:25:36 am

When I enable Jet 4.0 and restart EA and try to open the file, it gives the same error of "Unrecognizable database format".

Keeping the Jet 4.0 enabled, i tried repairing the eap file then it gives me the error of "operation is not supported for this type"

Title: Re: Error opening EAP file
Post by: Aaron B on August 14, 2013, 11:38:39 am

This could suggest the file is the default Jet 3.5 format, but the problem is that the file has become damaged.

Try disabling the Jet 4.0 option again, then try using the Repair EAP File command.

Title: Re: Error opening EAP file
Post by: K N on August 14, 2013, 11:59:11 am

Thanks Aaron!!

I tried what you suggested - disabling Jet 4.0 and then repair....it gives the same error - "Unrecognized Database Format"

Title: Re: Error opening EAP file
Post by: Aaron B on August 14, 2013, 12:04:23 pm

If possible, please zip up your EAP file and send to [email protected] for further investigation.  If the file is too big to email, perhaps try using DropBox and provide the url instead.

Title: Re: Error opening EAP file
Post by: K N on August 14, 2013, 12:59:51 pm

Sorry Aaron...I cannot share the file as it has company project's sensitive data.

Is there any other way you can help? Like webex or sharing our screens or if you need any screenshots?

Let me know which option is suitable for you

Thanks
KN

Title: Re: Error opening EAP file
Post by: Eve on August 14, 2013, 03:49:42 pm

I believe Aaron was suggesting that because we may be able to correct the issue using MS Access. A webex or similar isn't going to help repair the file.

If you don't have Access, or someone you do trust who has it, or it doesn't work then I hope you do have a recent backup.

Title: Re: Error opening EAP file
Post by: qwerty on August 14, 2013, 07:08:36 pm

I once got an obfuscation tool from Sparx. But likely that won't work with a damaged EAP?

Have you tried opening with MS Access?

If you open the EAP with Notepad++ you should see
NUL SOH NUL NULStandard Jet DBNUL...

q.

Title: Re: Error opening EAP file
Post by: K N on August 14, 2013, 11:47:17 pm

@Simon -  ok...what subject line should i write in the email so that its easily understood by you or Aaron to take it from there.

@qwerty - I am trying to open it with Notepad too...its still in process...giving "not responding" ..i think this is because of the file size.

Title: Re: Error opening EAP file
Post by: K N on August 14, 2013, 11:53:45 pm

@qwerty - this is what i got when i tried opening with Notepad++

"NUL SOH NUL NULStandard Jet DBNUL..."

Title: Re: Error opening EAP file
Post by: qwerty on August 15, 2013, 12:37:21 am

Quote

@qwerty - this is what i got when i tried opening with Notepad++

"NUL SOH NUL NULStandard Jet DBNUL..."

Well, then it really looks like being the right file. But even worse, some internal structures are clobbered. If you can't get it opened via MS Access (you need to try different versions) your only hope is the backup.

q.

Title: Re: Error opening EAP file
Post by: Aaron B on August 15, 2013, 09:48:45 am

Quote

@Simon -  ok...what subject line should i write in the email so that its easily understood by you or Aaron to take it from there.

Send to [email protected] with a subject line something like "damaged EAP file recovery (attn: Aaron B)".  I will see it.

Title: Re: Error opening EAP file
Post by: K N on August 16, 2013, 02:03:13 am

Thanks everyone for your suggestions....

I was saved from rework by my colleague....he had the file from few days back and i could recover from the problem.

Thanks once again
KN