Sparx Systems Forum

Enterprise Architect => Suggestions and Requests => Topic started by: TimWash on February 28, 2006, 08:52:11 pm

Title: Attachments to Support Requests
Post by: TimWash on February 28, 2006, 08:52:11 pm

Hello  :P  I would like to see the ability to add attachments to support requests on the registered users support web page.  I usually take screen prints that could be very useful for troubleshooting the problem(s) that I am reporting, but am unable to attach them :(

Tim

Title: Re: Attachments to Support Requests
Post by: KP on February 28, 2006, 09:12:34 pm

Try using the  bug report page (http://www.sparxsystems.com.au/registered/reg_bug_report.html). That does allow you to upload a file and lands in the same mailbox.

Title: Re: Attachments to Support Requests
Post by: TimWash on February 28, 2006, 09:28:38 pm

Right you are KP.  Thanks!  Can't believe I didn't see that.

Tim

Title: Re: Attachments to Support Requests
Post by: Paolo F Cantoni on February 28, 2006, 11:16:15 pm

Quote

Try using the  bug report page (http://www.sparxsystems.com.au/registered/reg_bug_report.html). That does allow you to upload a file and lands in the same mailbox.

You will be upgrading the Support page though, won't you?  :-X

Paolo

Title: Re: Attachments to Support Requests
Post by: thomaskilian on March 01, 2006, 12:38:32 pm

At least a bug number to refer to?

Title: Re: Attachments to Support Requests
Post by: KP on March 01, 2006, 01:59:44 pm

Quote

You will be upgrading the Support page though, won't you?  :-X

Paolo

Who, me? No, I know nothing about this new-fangled interweb thingy. I've mentioned it to one of the youngsters here who does though.  :)