Sparx Systems Forum

Enterprise Architect => General Board => Topic started by: CondemnedPoet on March 25, 2018, 09:02:16 pm

Title: EA14 Beta - HiDpi Disastar
Post by: CondemnedPoet on March 25, 2018, 09:02:16 pm
These are still numerous issues with running EA on a hidpi display in 14 beta. These displays have been out for many, many years now and yet EA still has issues with it. It's just not acceptable Sparx. Here's an idea; stop adding features hardly anyone wants and fix it?
Title: Re: EA14 Beta - HiDpi Disastar
Post by: qwerty on March 25, 2018, 09:42:21 pm
Welcome to the club. Alas, those complaints do not reach planet Sparx. Someone needs to create a competing product...

q.
Title: Re: EA14 Beta - HiDpi Disastar
Post by: Eve on March 26, 2018, 09:09:46 am
What build of the beta are you using? (Both 1404 and 1405 contained DPI fixes)

What parts of the UI are causing you the most difficulty?
Title: Re: EA14 Beta - HiDpi Disastar
Post by: CondemnedPoet on March 26, 2018, 05:30:30 pm
Yes it did but it’s still incomplete. The icons are bigger in some places but blurry. Not good enough, we need new sharp icons. On the main page the three navigation icons on the top right are all but invisible. On the setting windows the icons are tiny. The okay, cancel, etc. Buttons on an items properties page cut off the text and are tiny. Need I go on? It’s a mess on a hidpi screen.
Title: BUG in 1410
Post by: Giu Platania on March 27, 2018, 03:40:20 am
the color picker is not working on high res screens
Title: Re: EA14 Beta - HiDpi Disastar
Post by: CondemnedPoet on March 27, 2018, 04:12:52 am
Yep that's another one. Not hard to find examples all over the place. Like I said, it's a mess and I for one am fed up of sparx not bothering to fix these basic things but then go on to add additional bloat of limited use.
Title: Re: EA14 Beta - HiDpi Disastar
Post by: Glassboy on March 27, 2018, 07:38:08 am
Yep that's another one. Not hard to find examples all over the place. Like I said, it's a mess and I for one am fed up of sparx not bothering to fix these basic things but then go on to add additional bloat of limited use.

Unless you log bug reports for these problems when you find them they are unlikely to be fixed.  The developers aren't psychic and actual logged bugs will get priority over all the things you are bitching about.  The link to report a bug is in the description of the Bugs and Issues board (you know the board that's not General for discussing Bugs and Issues).
Title: Re: EA14 Beta - HiDpi Disastar
Post by: CondemnedPoet on March 27, 2018, 08:35:14 am
Yep that's another one. Not hard to find examples all over the place. Like I said, it's a mess and I for one am fed up of sparx not bothering to fix these basic things but then go on to add additional bloat of limited use.

Unless you log bug reports for these problems when you find them they are unlikely to be fixed.  The developers aren't psychic and actual logged bugs will get priority over all the things you are bitching about.  The link to report a bug is in the description of the Bugs and Issues board (you know the board that's not General for discussing Bugs and Issues).

Thank you. I’m aware that I need to report it and I’ve done that numerous times. Actually every time a new version comes out.  Thank you for your thoughtful response.
Title: Re: EA14 Beta - HiDpi Disastar
Post by: qwerty on March 27, 2018, 08:54:19 am
Yes, one can report bugs. And sometimes they get fixed. Somewhen. But from my statics reported bugs simply get buried. Or lost. Or they print them on paper and use that for something like an Easter fire (German rite to light a huge fire on Easter) or the Burning Man (https://en.wikipedia.org/wiki/Burning_Man).

q.
Title: Re: EA14 Beta - HiDpi Disastar
Post by: Eve on March 27, 2018, 09:20:34 am
Color picker not working. I've seen a report of this, be we weren't able to reproduce it. I still can't reproduce the issue with high DPI enabled.

Would this be a fair ordering of the difficulty that each of these issues cause you?

Title: Re: EA14 Beta - HiDpi Disastar
Post by: Glassboy on March 27, 2018, 09:49:28 am
Yes, one can report bugs. And sometimes they get fixed. Somewhen. But from my statics reported bugs simply get buried. Or lost. Or they print them on paper and use that for something like an Easter fire (German rite to light a huge fire on Easter) or the Burning Man (https://en.wikipedia.org/wiki/Burning_Man).

I'm pretty certain I've had responses and acceptance of all the bugs I've logged.  And sometimes even a follow up email to tell me what version the fix will be in.  The bigger problem I have had is being out of maintenance by the time the new version comes out.

The point really is this is the General Board, not the temper tantrum board :-)


Title: Re: EA14 Beta - HiDpi Disastar
Post by: qwerty on March 27, 2018, 10:34:01 am
Do I sound like being in rage? Probably this is more the Desperata board.

q.
Title: Re: EA14 Beta - HiDpi Disastar
Post by: Glassboy on March 27, 2018, 12:11:18 pm
Do I sound like being in rage? Probably this is more the Desperata board.

I'm sure we all think of you affectionately as our resident Eeyore :-)
Title: Re: BUG in 1410
Post by: Eve on March 27, 2018, 12:39:37 pm
the color picker is not working on high res screens
Curious, I was able to reproduce some odd behavior when switching between displays with different DPI scaling settings. Does that apply in your scenario?
Title: Re: BUG in 1410
Post by: Paolo F Cantoni on March 27, 2018, 05:36:54 pm
the color picker is not working on high res screens
Curious, I was able to reproduce some odd behavior when switching between displays with different DPI scaling settings. Does that apply in your scenario?
Coincidentally one of our users just got a Surface Book 2? with Windows 10.  Weird things are happening with EA 13.5 as he moves between the Surface screen to one of the 2 other attached screens.

Paolo
Title: Re: EA14 Beta - HiDpi Disastar
Post by: CondemnedPoet on March 28, 2018, 12:25:51 am
Color picker not working. I've seen a report of this, be we weren't able to reproduce it. I still can't reproduce the issue with high DPI enabled.

Would this be a fair ordering of the difficulty that each of these issues cause you?

  • Navigation icons on main view
  • Properties dialog global buttons
  • Options dialog icons
  • ...
  • Scaled up icons

It depends on what you call hidpi. I have a 4k monitor @ 24", which is fine. I also have a 13" and 15" Dell XPS with 4k monitors and that's where you see the issues. In the case of the 15" the scalling is by default 250% and on the 13" 300%.

In terms of the above, you simply can't see the navigation controls. The property display cuts off text and on the 13" is difficult to press, it is so small. The preference icons are so small I can't see what they are. Also the color picker is tiny and not alligned properly.

So to replicate try a monitor with default scalling 250%+. This is what sparx people should be testing on so Mr. Sparx, go and buy some XPS 9370's to test on.
Title: Re: BUG in 1410
Post by: Glassboy on March 28, 2018, 08:11:39 am
Curious, I was able to reproduce some odd behavior when switching between displays with different DPI scaling settings. Does that apply in your scenario?
Coincidentally one of our users just got a Surface Book 2? with Windows 10.  Weird things are happening with EA 13.5 as he moves between the Surface screen to one of the 2 other attached screens.
[/quote]

Surface books display drivers seem to be "interesting".  We are currently waiting for new client software to specifically address issues with Surface devices that we can't replicate on any other hardware.
Title: Multi-monitor DPI settings
Post by: Eve on March 28, 2018, 10:34:18 am
Coincidentally one of our users just got a Surface Book 2? with Windows 10.  Weird things are happening with EA 13.5 as he moves between the Surface screen to one of the 2 other attached screens.
In theory Windows is meant to insulate EA from changes between DPI scaling settings for different monitors by scaling positions/sizes in all API calls that apply to monitors with a different DPI than the default. In practice my experience has been that Windows hides the DPI changes from EA effectively enough that we can't detect the situation to fix problems when they inevitably occur.

Surface books display drivers seem to be "interesting".  We are currently waiting for new client software to specifically address issues with Surface devices that we can't replicate on any other hardware.
I've had very limited personal experience with a surface book, but I had a similar situation.
Title: Re: EA14 Beta - HiDpi Disastar
Post by: CondemnedPoet on March 29, 2018, 07:14:33 pm
Here's another one. Control right click on an element, say an archimate application component. The menu has tiny, tiny icons alongside each menu item.

Can we please, please have an ETA of whether / when these items will be fixed? If you like I can capture all the issues with screenshots so they can be fixed.
Title: Re: BUG in 1410
Post by: Giu Platania on April 03, 2018, 04:13:57 am
The color Picker is not working my configuration, :
windows 10 pro
Lenovo t470
3 screens (1 notebook + 2 monitors)


it looks like it's reading ~300 pixel left instead of the current mouse position.

the color picker is not working on high res screens
Curious, I was able to reproduce some odd behavior when switching between displays with different DPI scaling settings. Does that apply in your scenario?
Coincidentally one of our users just got a Surface Book 2? with Windows 10.  Weird things are happening with EA 13.5 as he moves between the Surface screen to one of the 2 other attached screens.

Paolo