Sparx Systems Forum

Enterprise Architect => General Board => Topic started by: Mauricio Moya (Arquesoft) on October 10, 2019, 06:32:41 am

Title: Lost icon in windows taskbar after multiple installs [SOLVED]
Post by: Mauricio Moya (Arquesoft) on October 10, 2019, 06:32:41 am

Due my clients use different versions of EA, I have to frecuently install different versions of EA in my computer. But after installing the last build of EA 15 (1512), then version 13.0 (1310), and then again EA 15 (1512), the icon shown in the windows taskbar is an empty paper instead of the EA logo as always.

This situation had happen to me in other computers but always is solved by reinstalling the same version twice (the second is not an installation but a "repair install"). But this time, this doesn't work.

I have uninstalled, reinstalled multiple times (with and without repair install option), but it keeps on showing the blank paper icon.

I have tried changing manually the icon with right click, but doesn't work. Any ideas?

Title: Re: Lost icon in windows taskbar after multiple installs
Post by: Glassboy on October 10, 2019, 07:35:14 am

Google how to rebuild the icon cache for your version of Windows.  Generally it's a hidden file at %userprofile%\AppData\Local\IconCache.db

Title: Re: Lost icon in windows taskbar after multiple installs
Post by: Eve on October 10, 2019, 09:33:36 am

I've seen that happen downgrading without an uninstall, but a repair corrected it for me.

Title: Re: Lost icon in windows taskbar after multiple installs
Post by: Geert Bellekens on October 10, 2019, 02:26:26 pm

When that happens I remove the icon from the taskbar, startup EA from the start menu, and pin the icon to the taskbar again.

Geert

Title: Re: Lost icon in windows taskbar after multiple installs
Post by: Paolo F Cantoni on October 10, 2019, 06:43:50 pm

Quote from: Geert Bellekens on October 10, 2019, 02:26:26 pm

When that happens I remove the icon from the taskbar, startup EA from the start menu, and pin the icon to the taskbar again.

Geert

+1

Title: Re: Lost icon in windows taskbar after multiple installs
Post by: Mauricio Moya (Arquesoft) on October 11, 2019, 02:05:22 am

When none of above worked, the solution was this:

1. Open CMD with admin privileges
2. Run the following command: DISM /Online /Cleanup-Image /RestoreHealth
3. Restart
4. Uninstall EA
5. Install EA

Title: Re: Lost icon in windows taskbar after multiple installs [SOLVED]
Post by: Glassboy on October 11, 2019, 07:17:37 am

Well that's a bit like using chemotherapy for a freckle, but glad it worked :-)