Sparx Systems Forum

Pro Cloud Server / Prolaborate / WebEA => PCS Frequently Asked Questions => Topic started by: Prolaborate Support on March 10, 2020, 12:02:44 am

Title: [Charts] "No Elements Found" issue
Post by: Prolaborate Support on March 10, 2020, 12:02:44 am
Here are the scenarios that could lead to this error and steps to handle it:

EA database on Microsoft SQL server:

Is the Data Type ntext rather than nvarchar in the attribute table? (Refer below screenshot).
(https://i.ibb.co/q0h4cGk/easchema851ntext.png)

If it's ntext, you need to upgrade the schema to the latest version and this issue should be resolved.

We have two options to resolve this issue.

Option #1:


Option #2:

EA Database on PostgreSQL server
Run this query on each of your EA databases:
Code: [Select]
create extension hstore
EA database on Firebird server
It will not work in Prolaborate as that database server is not supported yet.
You can host your EA models on a supported database server (https://prolaborate.sparxsystems.com/resources/documentation/installation-guide?articles=EADatabases).

No elements present in the selected packges
Ensure there are indeed objects available inside the packages that you have selected on the left.