Sparx Systems Forum

Pro Cloud Server / Prolaborate / WebEA => PCS General Board => Topic started by: philchudley on March 04, 2021, 01:58:12 am

Title: Cannot load SBPI Providers
Post by: philchudley on March 04, 2021, 01:58:12 am

Hi

I have just installed a licenced version of Pro Cloud server version 4.2.64 and all has gone well and I can connect to my Model via EA Cloud connection.

However, when I try to enable (add) an Integration using the Windows Pro Cloud Config Client  I receive a strange error whose exact wording is:

The SBPI Provider Types could not be retreive, are you connecting a PCS of the correct version?

I cannot proceed any further. I have checked the Pro Cloud Server installation and the SBPI folder is there and all providers are listed.

Any clues as to what is wrong? Have I missed anything in the installation?

I have not tried using WebConfig would that solve the issue?

Thanks

Phil

Title: Re: Cannot load SBPI Providers
Post by: philchudley on March 04, 2021, 03:31:20 am

SOLVED!

Had to run the Pro Cloud Config Client as Administrator

All works now