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Pro Cloud Server / Prolaborate / WebEA => PCS General Board => Topic started by: philchudley on March 04, 2021, 03:42:11 am

Title: JIRA Connection Error
Post by: philchudley on March 04, 2021, 03:42:11 am

Hi

Hope there is help out there

I am trying to establish a proof of concept with EA / PCS / JIRA integration and have set up a JIRA test site using atlassian JIRA cloud

I have configured PCS to enable the JIRA integration and all seems fine there, however when I go into EA, connect to my repository via PCS and then open the JIRA integration I receive:

External Data (Jira - Jira Test): Basic authentication with passwords is deprecated.  For more information, see: https://confluence.atlassian.com/cloud/deprecation-of-basic-authentication-with-passwords-for-jira-and-confluence-apis-972355348.html

The link provided is no help whatsoever, I have provided my user ID and password in the PCS JIRA Integration, if I do not provide these credentials, EA prompts for them and the same error occurs.

All help greatly appreciated

Thanks

Phil

Title: Re: JIRA Connection Error
Post by: Arshad on March 04, 2021, 05:16:09 pm

Hi Phil

Yes, basic authentication using a password was deprecated in the JIRA APIs. We need to create an API token and should use that token in the password. It will work.

Please refer to the below link for creating your API token in JIRA
https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/ (https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/)


HTH
Arshad

Title: Re: JIRA Connection Error
Post by: philchudley on March 05, 2021, 02:25:57 am

Thanks Arshad

I discovered this about 30 mins after I posted!

Thanks for including the link to how to set the  API Token, I may need this again.

All the best

Phil