Sparx Systems Forum

Pro Cloud Server / Prolaborate / WebEA => PCS Frequently Asked Questions => Topic started by: skiwi on June 02, 2021, 11:01:25 am

Title: WebEA token usage
Post by: skiwi on June 02, 2021, 11:01:25 am

We've just started our WebEA journey with Pro Cloud.
As a small team we've started with tow tokens.
We are using AAD SSO.

The documentation  (https://sparxsystems.com/products/procloudserver/4/index.html)states ONE Token can be used to enable ONE web based user (WebEA,
but it seems that each browser tab takes up a token.
Have anyone observed anything similar?


And wait, there is more.
Is it possible to view who the tokens are allocated to, or to release them?


ngā mihi

Title: Re: WebEA token usage
Post by: Michael Mangelschots on August 11, 2021, 11:38:15 pm

I'm interested in this aswell. How can we see who is using tokens and how do we manually release a token?

Title: Re: WebEA token usage
Post by: skiwi on August 12, 2021, 07:44:12 am

Quote from: Michael Mangelschots on August 11, 2021, 11:38:15 pm

I'm interested in this as well. How can we see who is using tokens and how do we manually release a token?

You can't, and you can't.
They time out after 30 minutes.

Title: Re: WebEA token usage
Post by: skiwi on August 12, 2021, 07:48:14 am

In response to my (repeated) request to sales - who uncharacteristically did not acknowledge or respond, and then eventually support,
I got acknowledgement and then a response from support
"The website has been adjusted to clearly state User = User Session ".

Note that this may not be what you think you paid for, but sales have been silent on this.

Title: Re: WebEA token usage
Post by: Michael Mangelschots on August 12, 2021, 06:38:23 pm

Thanks for the reply Skiwi!

Quote from: skiwi on August 12, 2021, 07:44:12 am

They time out after 30 minutes.

Timeout after 30 min is also something I've noticed not to be correct.
I opened browser and went to the website on a pc. I locked the pc. The day after the token was still in use.
Only after I manually logged out or closed the browser (and waited 30 min), the token was released.

Title: Re: WebEA token usage
Post by: skiwi on August 13, 2021, 05:40:46 am

You are correct that logging out releases the token. (whos going to remember to do that right?)
And that the timeout starts when you close the browser session.