Sparx Systems Forum

Pro Cloud Server / Prolaborate / WebEA => PCS Bugs and Issues => Topic started by: Dmnk on December 15, 2022, 11:28:09 pm

Title: Performance issues after upgrade to PCS 5.1.121
Post by: Dmnk on December 15, 2022, 11:28:09 pm

Hi,

after upgrade of PCS 5.1.121 from 4.2.66. Clients accessing via VPN experienced several performance/connection errors like:

Enterprise Architect has experienced a network error and will close down.

Sparx Systems Pro Cloud Server [0x000007d3]
Transmission error communicating with server. Http Status Code: 411 Length Required

ADODB.Recordset [0x800a0e78]

Pro Cloud Server: The http connection reported the following error: 12029
Pro Cloud Server: A connection with the server could not be established
Pro Cloud Server: Http Status Code: 411 Length Required

We are using EA 15.2 1560, so we rolled back to PCS 4.2.66. A mysql 5.7 database runs in the background with ODBC 5.3.14. I haven't tried the PCS native database connection yet.

I have read in another post to have the best performance we would have keep both EA and PCS up to date. Maybe that would bring us better performance?

Title: Re: Performance issues after upgrade to PCS 5.1.121
Post by: Guillaume on January 18, 2023, 08:44:22 pm

Hello,

I'm having the same issue; a client is testing EA 16.1 and we found out that it requires the latest PCS 5.1
They're using SQL Server DB and a number of users are still using EA 15.1/15.2. Once connected, they often get the error below.

Pro Cloud Server: Http Status Code: 411 Length Required

I initially set up a system ODBC DSN on the PCS to the SQL Server DB. I then ran a new test using the PCS Native Connection and it fixed the issue.
Having upgraded from 4.2, I had to change all existing DB configuration from the ODBC system ODBC to the native connection.