Sparx Systems Forum

Enterprise Architect => General Board => Topic started by: abvgd on April 04, 2023, 11:56:28 pm

Title: Enterprise Architect helpfiles?
Post by: abvgd on April 04, 2023, 11:56:28 pm

On this page about the benefits of subscribing, it says about helpfiles:
https://sparxsystems.com/products/ea/license_info.html

But I can only find the FAQ and Enterprise Architect User Guide Library. And they are available to everyone, without a subscription.

Where can I find these helpfiles?

Title: Re: Enterprise Architect helpfiles?
Post by: Geert Bellekens on April 05, 2023, 03:06:10 am

All you need is right here: https://sparxsystems.com/enterprise_architect_user_guide/16.1/welcome/index.html (https://sparxsystems.com/enterprise_architect_user_guide/16.1/welcome/index.html)

Geert

Title: Re: Enterprise Architect helpfiles?
Post by: abvgd on April 05, 2023, 10:10:45 pm

Thank you for answering!

Is this manual open to all?

I just want to make sure I didn't miss out on classified information by having a subscription.
Because the license description says helpfiles for users with a subscription. Is this information wrong?

Title: Re: Enterprise Architect helpfiles?
Post by: qwerty on April 05, 2023, 11:03:13 pm

Why not just click the link and see what you can get?

q.

Title: Re: Enterprise Architect helpfiles?
Post by: Geert Bellekens on April 06, 2023, 12:31:23 am

Quote from: abvgd on April 05, 2023, 10:10:45 pm

Thank you for answering!

Is this manual open to all?

Yes, the manual is completely public.

Geert

Title: Re: Enterprise Architect helpfiles?
Post by: abvgd on April 06, 2023, 01:02:08 pm

Okay.
If this is an open manual, where are the closed helpfiles?
Or is that what it is?

Title: Re: Enterprise Architect helpfiles?
Post by: qwerty on April 06, 2023, 06:46:17 pm

Honestly, the so-called help from Sparx is a mess. I have no idea what the extra help files from the subscription would be. Probably I would need help to find that subscribed help?

q.

Title: Re: Enterprise Architect helpfiles?
Post by: Paolo F Cantoni on April 06, 2023, 07:46:26 pm

Quote from: abvgd on April 06, 2023, 01:02:08 pm

Okay.
If this is an open manual, where are the closed help files?
Or is that what it is?

The manual is normally web-based.  I believe the Helpfiles on that page are the SAME as the web-based manual but allow for local deployment onto your machine.  We use them to allow us to get help for local repositories even when "off the net".

You can't access them without a running EA instance, but I believe it could be an EA-Lite instance that doesn't need a licence.

HTH,
Paolo

Title: Re: Enterprise Architect helpfiles?
Post by: abvgd on April 07, 2023, 01:06:56 am

Thanks for your help!

Title: Re: Enterprise Architect helpfiles?
Post by: qwerty on April 07, 2023, 05:00:39 am

What came to mind is sort of a premium support you have with a subscription. Works usually well. Though now the quality of EA is in a state that I don't go for that :-/

q.