Sparx Systems Forum

Pro Cloud Server / Prolaborate / WebEA => PCS Bugs and Issues => Topic started by: Greg_PL on August 09, 2024, 05:25:42 pm

Title: Data Cache is not generated! in Prolaborate - unable to fix it
Post by: Greg_PL on August 09, 2024, 05:25:42 pm

Hi,

I've expirienced "Data Cache is not generated!" many times in Prolaborate, but some sort of workarounds (like diagram regeneration / save, 'Create' button in Cloud options, etc) were helpful. Now I have number of diagrams that are fully resistent to those "fixes" and still are not being presented in Prolaborate... Do you have any ideas what shall I do (excluding cutting diagrams into pieces ;) ).

Prolaborate version: 5.1.0.126
EA version: 16.0.1605

Title: Re: Data Cache is not generated! in Prolaborate - unable to fix it
Post by: Geert Bellekens on August 09, 2024, 07:26:41 pm

Have you tried Settings | Options | Cloud | Batch create diagrams and/or Linked Documents Cache Create button?

Geert

Title: Re: Data Cache is not generated! in Prolaborate - unable to fix it
Post by: Greg_PL on August 09, 2024, 07:36:00 pm

Of course, Geert. It does not help :(.

Title: Re: Data Cache is not generated! in Prolaborate - unable to fix it
Post by: Geert Bellekens on August 09, 2024, 09:09:59 pm

Quote from: Greg_PL on August 09, 2024, 07:36:00 pm

Of course, Geert. It does not help :(.

I guess you should enter a bug report then.

Geert

Title: Re: Data Cache is not generated! in Prolaborate - unable to fix it
Post by: ea0522 on August 12, 2024, 03:42:39 pm

Maybe silly suggestion but did you check the file usage / disk space on the server?
Storing the image data of diagrams can take a lot of space which needs to be stored.