Sparx Systems Forum

Enterprise Architect => General Board => Topic started by: Paolo F Cantoni on September 19, 2024, 11:48:51 am

Title: [email protected] mailbox quota exceeded?
Post by: Paolo F Cantoni on September 19, 2024, 11:48:51 am

I tried to send an email support request, but it was returned with:

This message was created automatically by the mail system (ecelerity).

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected] (reading confirmation): 552 5.2.2 <[email protected]> Quota exceeded (mailbox for user is full)

Is anyone else seeing this?

Paolo
Title: Re: [email protected] mailbox quota exceeded?
Post by: johann on September 19, 2024, 06:35:27 pm
You are lucky - we sent a support request ten days ago and received no response at all  :-\
Title: Re: [email protected] mailbox quota exceeded?
Post by: qwerty on September 19, 2024, 07:12:57 pm
LOL - what could an overflowing support post box mean?

q.
Title: Re: [email protected] mailbox quota exceeded?
Post by: Geert Bellekens on September 19, 2024, 07:14:12 pm
If their mailbox is full, they are not receiving any mails at all; probably including the bug reports and feature requests.

Have you tried to contact sparx using one of the other email adresses (sales@...)

Geert
Title: Re: [email protected] mailbox quota exceeded?
Post by: Paolo F Cantoni on September 19, 2024, 11:10:23 pm
If their mailbox is full, they are not receiving any mails at all; probably including the bug reports and feature requests.

Have you tried to contact sparx using one of the other email adresses (sales@...)

Geert
Yes, I used a standard bug report form, below...

Paolo
Title: Re: [email protected] mailbox quota exceeded?
Post by: Takeshi K on September 20, 2024, 09:21:27 am
Hi all,

I got the same error email yesterday morning (about 24hrs ago here), but I was able to send the email yesterday afternoon without any error.
So I guess it is fixed now.