Sparx Systems Forum
Enterprise Architect => Bugs and Issues => Topic started by: Stevebo on March 01, 2008, 09:58:11 am
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Every time I exit EA I get an exception error window.
It reads:
EA.exe The exception unknown sofware exception at 0xc0020001 occurred in the application at location 0x7c812a5b.
It started several versions ago. I tried completely uninstalling the app and have installed several versions since but it shows up every time I close the application.
stevebo
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Some questions...
Are you running .Net 2.0 or later? [Or, do you have XP SP-2 or later as your OS?]
Also, do you have any other code that runs with EA? This could be an installed add-in, an automation client, or even a profile or MDG Technology that loads with EA. [Note that EA comes with several 'internal' MDG Technologies that load at startup. I am not referring to these, but to any that you might have added.]
The fault itself is probably an unhandled resource reference; this could be caused by .Net finalizing an unmanaged piece of code before the resources have been properly released. A common situation is a reference to a string value by unmanaged code, when the target has been finalized by an 'owning' .Net thread. [There are other causes too; this error appears to be one of several catch-all fault codes.]
If any of the above questions turns up a suspect, try removing the offending component. If that cures the problem, report the bug to the source of the component.
If not, please let Sparx know about this with a bug report. Include everything you can think of about your software configuration. Use the Report a Bug link below the Support link near the bottom of any forum page.
HTH, David
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Also, the first few builds of Screen Architect seemed to cause an EA error on exit very similar to this.