Sparx Systems Forum

Enterprise Architect => Bugs and Issues => Topic started by: dave.ruden on October 29, 2010, 07:51:45 am

Title: failed to create empty document
Post by: dave.ruden on October 29, 2010, 07:51:45 am

Hello,
  I just intalled EA (desktop edition), and on trying to run it, I get the error pop-up "failured to create empty document". The only option is to click OK, at which point, EA closes.

Has anyone else dealt with (and hopefully resolved) this problem?

I had the trial version installed, but it had expired.  I removed it prior to installing EA8.0 desktop.

Thanks!
---Dave.

Title: Re: failed to create empty document
Post by: mrf on October 29, 2010, 08:58:19 am

That error usually means that one of the XML configuration files that EA is trying to read is empty.

Check for any XML files that are 0 bytes in length in:

- %PROGRAMFILES%\Sparx Systems\MDG Technologies
- %PROGRAMFILES%\Sparx Systems\EA
- %PROGRAMFILES%\Sparx Systems\EA\Config

If you can't find any, please send a registered support request to Sparx Support and we'll help you out from there.

Title: Re: failed to create empty document
Post by: Geert Bellekens on October 29, 2010, 05:29:49 pm

This can also happen when your windows has run out of free GDI objects.
Close some windows (or restart the pc) and then try again in that case.

Geert

Title: Re: failed to create empty document
Post by: dave.ruden on October 30, 2010, 08:07:17 am

Must have been a 'resources' issue.  I rebooted and it works fine now.  Thanks to you both for your helpful replies!
---Dave.