Sparx Systems Forum
Enterprise Architect => General Board => Topic started by: PanZupa on January 04, 2014, 02:09:42 am
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When I export diagram (save as image) or during RTF documentation generation, picture with diagram has a blank (empty) space on the right.
This empty space was used before I reorganized the diagram, now it's unused and I would like to have exported picture without it.
(http://i.stack.imgur.com/FWsrS.png)
How can I do that?
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Do check (use ctrl-A select all) to ensure there is no element left in the white space.
PS what version?
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There is no "leftovers" on the diagram (ctrl+a selected only visible elements).
Version 10.0 Build 1009 (but I have observed such behavior in v.9 too on different model)
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I had the same issue once in a time. My solution: copy all the content, create a new diagram and paste it. Then use the new new diagram (delete old, rename the new). Extra work if you use the old diagram as reference somewhere since you need to create new references too.
q.
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I already did that. But it didn't help.
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It appears that EA thinks the diagram contents are bigger than they actually are. There are a number of potential reasons - it could be font related, or it could be a specific element type that is being calculated incorrectly. Could you send a copy of your diagram to Sparx support for further investigation please?
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Unfortunately I can't share it (employeer rules)
But I can describe what's on it.
It's BPMN 2, process diagram, with two separate swimlines. There is a bunch of activities in each swimline and there are message flows between activites from different swimlines.
Those swimlines have been bigger (longer in width) but I reorganized activities to free up some space, and then I made swimlines shorther. EA still thinks they are longer while exporting diagram to image.
I will create new diagram from scratch (not copy paste solution).
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Couldn't you sanitize the diagram before sending it to Sparx?
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will have to ask my manager first
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They have an obfuscation tool. You might use that. Just ask support for a copy of it.
q.
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can remove names by myselef. I just don't want to have security audit and be a suspect of some internal security policy breach.
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I can reproduce from the description above. I have passed this on to the person who will be investigating.
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Ok great.... not great. But at least this bug is consistent. Looking forward to any answers :-)
Does Sparx has Jira (or any other issue tracker) where I can look at the state of that bug?
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Does Sparx has Jira (or any other issue tracker) where I can look at the state of that bug?
:o :-/ :-X
No, we have been asking for years...
Geert
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I also have the same problem - with BPMN diagrams, but also with other kinds of diagrams.
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@KP
any progress with this bug?
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I'd be interested in the fix to this problem too as on occasion its occurred on some of my diagrams when generating RTF docs.
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@KP
any progress with this bug?
I've spoken with the developer and he believes he has a fix lined up. EA has allowed too much blank space around connectors, specifically connectors drawn with shape scripts, e.g. BPMN sequence and message flows.
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So if I understand correctly: when I remove associations of any types (connectors) from diagram, EA should export it without blank space, correct?
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I have a diagram that only displays ArchiMate application components, but it has still the 'white space problem'.
- I didn't place any connectors on it, or removed it.
- For all certainty I pasted the components on a brand new diagram, but still the same problem.
So if connectors are the cause, they are not the only cause.
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I've spoken with the developer and he believes he has a fix lined up. EA has allowed too much blank space around connectors, specifically connectors drawn with shape scripts, e.g. BPMN sequence and message flows.
Any update on that KP?
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any update?
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Have you tried it in EA v11?
Geert
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EA 11 should have fixed it. Please let Support know if that is not the case.
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Hi
No. I've not tried on v11. As my (global, huge) company has just (December 2013) rolled out v10. This will take much time since they will introduce v11 on our boxes.
V10 fix would be appreciated.
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V10 fix would be appreciated.
Forget it, aint gonna happen.
Geert
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Since I just spent about half an hour trying to figure out what's the problem with the white space around the exported images (EA Version 9.3.935) I thought I'd sent an update to this old thread:
When exporting to EMF using "Diagram->Save As Image", EA seems to take the Windows System: Display resolution options into account. In order to adjust to working on my small notebook screen I had the field "Change the size of text, apps, and other items" set to 125%. This seems to be the cause of the extra white space around the exported figures.
In order to fix it, go to the Windows Settings->Display->"Change the size of text, apps, and other items" and change that field to 100%. Close the settings, and export your figures from EA.
Hope this helps!
-markus
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Now that the cause is know a fix *should* be around the corner...
q.
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Now that the cause is know a fix *should* be around the corner...
q.
Read up the thread a little... The cause was already known, it was fixed in version 11.
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Hello,
Exporting to PDF, I have the same problem on EA 15.1 and data imported from ArcGIS SDE geodatabase. It was exporting correctly and now not anymore. With PDF Creator, it's terrible : 3/4 of the page is empty. It's a bit better with Microsoft print to PDF. I get an empty area on the right just like in PanZupa's 2014 post.
I'm not sure I did any resizing as described by PanZupa in his following thread. For me the problem appeared when we migrated to V15.1
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Now that the cause is know a fix *should* be around the corner...
q.
Read up the thread a little... The cause was already known, it was fixed in version 11.
Until it broke up again in V15.
q.
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Any update on this bug 15.1 still has this problem after all these years.
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Any update on this bug 15.1 still has this problem after all these years.
The situations that I know about have been corrected, in short it will happen whenever any item on the diagram reports that it takes up more space than it does. It's hard to diagnose your problem without seeing the actual diagram. I'd recommend that you send in a sample diagram using the support form in the page footer so that we can help you properly.