Sparx Systems Forum

Pro Cloud Server / Prolaborate / WebEA => PCS General Board => Topic started by: Proagile on July 30, 2021, 04:03:07 am

Title: PCS - Problems with ProCloud Server integrations
Post by: Proagile on July 30, 2021, 04:03:07 am
Hi, I'm trying to add two integrations to ProCloud, but I can't get them to work.
 
The integrations show up in EA, but when I enter the credentials nothing happens.
 
The settings for each integration are as follows:
 
 
ALM:
 
(https://i.imgur.com/8baMIiX.png)
 
Jira:
 
(https://i.imgur.com/tnTWEXL.png)
 
Integration into EA:
 
(https://i.imgur.com/9ZoMqKv.png)

(https://i.imgur.com/DbbMUGg.png)

(https://i.imgur.com/UvsZjyp.png)

It asks for user and password, but no matter if the fields are filled in or not, when pressing OK it does not show any error message, but it does not show anything in EA either.
We attach the logs of both integrations: https://drive.google.com/file/d/1e5ftX9Nu7rQ4HVB8pqT-zCiS3aJIz3t7/view?usp=sharing (https://drive.google.com/file/d/1e5ftX9Nu7rQ4HVB8pqT-zCiS3aJIz3t7/view?usp=sharing)

 
Features:

ProCloud Server: Team Server License, v4.2.62

Citrix is used to virtualize a remote desktop:

Operating System: Windows 10 Enterprise, 64 bit

Enterprise Architect: Corporate Edition - Floating License, v15.1.1526.

(https://i.imgur.com/8dYV8u2.png)

Any idea what might be going wrong?