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Author Topic: EA Future Path?  (Read 4709 times)

ukmtk

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EA Future Path?
« on: December 11, 2007, 02:25:40 am »
How can users/customers influence the future development of EA? I.e. how can we find out how Sparx intends to develop EA? How can we influence that development?

The feeling I get here is that a lot of people would like to see niggles in the UI sorted out before more new leading edge features.

I actually think that Sparx could do no harm in implementing most (if not all) of what Paolo Cantoni suggests. He appears to be a power user who has exercised bits of EA that most normal users don't know even exist.

I develop/support a flagship product for my company. The company informs customers of the development path in various ways (newsletters/user conferences/web). It sometimes asks for feedback on those development plans. In fact a number of products will now only add on customer specified features.

I have no problem with the update strategy being limited to registered users.

Just my 1p.

thomaskilian

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Re: EA Future Path?
« Reply #1 on: December 11, 2007, 04:38:42 am »
If there were only one. At least we now have (sometimes) issue numbers for bugs (only at the moment someone really decides to take care). I'm done with that kind of discussion as I don't really believe there will come something useful in the near future. IOW I have arranged with the fact that EA is the less painful out of a lot of tortures.

ukmtk

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Re: EA Future Path?
« Reply #2 on: December 11, 2007, 05:22:01 am »
No need for discussion.

As I was long ago taught "the customer is always right as he pays your wages".

«Midnight»

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Re: EA Future Path?
« Reply #3 on: December 11, 2007, 07:32:25 am »
The above said...

Sparx is responsive to user requests. They are also pretty good about bug fixes, in prompt timing and addressing them at all.

Some things don't make the cut, or get hung up - and perhaps forgotten, which is indistinguishable from inaction - but most get addressed, if only by a workaround. In some cases Sparx, through the forum or via a reply to a feature request or bug report, lets us know that something just cannot be done (yet, or at all). This also sets Sparx apart from most other vendors, who often ignore such requests, and generally avoid discussion the limits of their products.

[For those of us who've been around and active in this area a while, this can be quite wearying, as Thomas' words indicate.]

So, things could be somewhat better, but they could be much worse.

Bottom line: feature requests, bug reports, and this section of the forum; all of these work.

David
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