WebEA didn't display the model data after update to the new version

[Mintra]

Hello,

After the PCS update, I manually copy and overwrite all WebEA files (except the webea_config.ini) from the installation folder to the web server folder. The WebEA was updated to the newer version and the model data is showing, but I cannot navigate further.
For example:
Project 1 > Domain Model > Event (Diagram)
I was able to click from Project 1 to the Domain Model, but nothing happens/displays when navigating to the Event diagram

What could be the possibility for the error and how could the issue be resolved?

Thanks,
Mintra

[wivel]

Quick question. When you say navigate, are you navigating via diagrams/diagram links or are you navigating using the project browser?

Henrik

[Mintra]

Hi wivel,

For example, from the https://demo.sparxpublic.com/index.php.

Click EA Example model
Click Example Model which will show folders.
Click on the folders, but nothing happens. It is inaccessible.

[wivel]

Hmmmmmmm. Seems to work fine for me. I can navigate through the project browser, I can click on folders, subfolders, elements and diagrams with no problem.

Do you expect to have diagrams shown when navigate of 'just' the elements?

Henrik

[Mintra]

Hi wivel,

It works on the Sparx Demo, but on my org's WebEA there is no response when clicking on folders, subfolders, elements, or diagrams.

It happened when I copied new WebEA folders to the web server.

[wivel]

Have you tried restarting the webserver and the PCS service?

Henrik

[Mintra]

Yes. I did.
When I revert back to the old folder to WebEA version 4.1, it works fine.
When I update a new WebEA folder to v4.2, the issue exists.

The permission is viewable and I have no idea where to look and what can cause the issue.