DOORS MGD - No Import Button

[AliBeadle]

Hello. I am trying out the DOORS MGD link 3.0 with EA 15.2 and DOORS 9.7.

I have successfully installed the MGD and linked a test project to a DOORS module,. However when trying to import data the dialog box I get only has 'DOORS Module' and 'Profile Name' fields - no button to actually start the import!

I.e. it looks just like the image in the documentation here https://sparxsystems.com/enterprise_architect_user_guide/16.1/modeling_domains/import_from_doors.html except only with the top two fields - the three option boxes and three buttons are not visible - the dialog box ends under the 'Profile Name' field.

I have selected a module and a profile. The dialogue box refuses to be resized. I have tried a restart of EA. I have tried an export and it has the same issue.

Any thoughts or ideas about what may be wrong?

[AliBeadle]

Update: I have found that if I use tab to switch between fields the 'missing' fields are accessible but hidden from view - so I can make it work, sort of, but it is very difficult to guess what options I am selecting. Looks like a bug in the MGD, with hte dialog box fixed size but too small to show all the fields. So maybe I will raise a ticket to report it as a bug. But has anyone else seen anything like this?

[Geert Bellekens]

Can you post an image of what is going wrong (on a public image hosting site such as imgur.com. You can't upload images here)

Geert

[AliBeadle]

Sure.

This is what the dialogue looks like vs how the manual says it should look: https://imgur.com/a/AH8P4k6.

It seems the missing buttons are actually present - just hidden outside the visible dialogue window.

[Geert Bellekens]

That sure looks like a bug. Make sure to report it to sparx using the link on the bottom of the page: https://sparxsystems.com/support/forms/bug_report.html

Geert

[AliBeadle]

Oh, I found the issue:

I had one of my displays set to 150% scale (Windows desktop, Display Settings > Scale and Layout). When reset to 100% the dialogue looks as it should!

It seems EA does not cope well with UI scaling in this dialogue. Still technically a bug, so I have reported it, but at least I can work around it now.

[Geert Bellekens]

Oh, I found the issue:

I had one of my displays set to 150% scale (Windows desktop, Display Settings > Scale and Layout). When reset to 100% the dialogue looks as it should!

It seems EA does not cope well with UI scaling in this dialogue. Still technically a bug, so I have reported it, but at least I can work around it now.

Yeah, we've seen a number of issues with display scaling in the past.

Geert