Seems like Ctrl Stroke is stuck

[Tdezorzi]

Hi everyone, I'm new here and for my first post I'm reporting what seems to be a weird behaviour of Sparx.

An internal customer called me to report it : if he right-clicks on an element, the displayed menu isn't the general one (with General propreties & Find options), but the one you'll have if you press Ctrl down while right-clicking: new elements menu.  

Of course we've checked if his keyboard wasn't stuck

I've also searched for an option in Sparx but haven't found one related to this kind of behaviour (display of different menus for right click).

Does someone have any idea ? Have I missed an option ? He has a 9.2.921 Corporate version if that can help.

Thx for your help

[Wyatt]

A bit of a long shot, but check out their "sticky keys" settings.

Exactly where to look is somewhat OS version dependant, Google can help with the specifics.

Under Win7:

Control Panel|Ease of Access|Change how your keyboard works

If "Turn on Sticky Keys" is ticked, untick it and you should be right to go.

HTH

[Tdezorzi]

Thanks for your answer, I will try it but I doubt it will solve my issue : to check if Ctrl wasn't stuck physically or by software means, we tried to right click on word. Word behavied normally...

If it was a sticky key handled by windows, it would behave the same way everywhere (and control being a quite important shortcut in windows, it would be hard for him to work).