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Author Topic: Configuration/Maintenance/Problem Types  (Read 3736 times)

sargasso

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Configuration/Maintenance/Problem Types
« on: December 07, 2004, 03:58:19 pm »
Where are the problem types defined in the Config menu used?

From the Help "For the maintenance and change control screens, you can set the base Problem Types that are handled. "

but I cant find it...   :(

I just spent 2 days discussing and setting up 39 sev levels for this project ....

Bruce
"It is not so expressed, but what of that?
'Twere good you do so much for charity."

Oh I forgot, we aren't doing him are we.

KP

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Re: Configuration/Maintenance/Problem Types
« Reply #1 on: December 07, 2004, 10:06:28 pm »
As a pull-down list for custom tagged values, and... er...   :-/

The dialog where it used to be used has been superceded. We're having a think about how we can bring problem types back, so watch this space...
The Sparx Team
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benc

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Re: Configuration/Maintenance/Problem Types
« Reply #2 on: December 08, 2004, 03:12:18 pm »
Hi Bruce,

A brief clarification on the usage of problem types with tagged values, which may be relevant for some other work you mentioned in another post...

Under Configuration | UML | Tagged Values, you can create a predefined tag say MyProblemTag. Then in the Detail put something like :

List=ProblemTypes;


(BTW : We do intend to wrap the functionality of the details field at some stage, so users don't have to get bogged down by the syntax)

Now you have a predefined tag called MyProblemTag and its value will be restricted by the set defined under Configuration | Maintenance | Problems.

This may be another one of Thomas' "Easter Eggs" :P ... though I believe there are some more clues by searching the help for Predefined Tags ...

Regards,
Ben

sargasso

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Re: Configuration/Maintenance/Problem Types
« Reply #3 on: December 09, 2004, 02:31:26 pm »
??? ??? So how do I put a tag on a defect, issue etc....  
or
How do I link a <<defect>> Issue element to the element that has the defect  so that it sticks to the element until fixed (the way element defects/issues/etc do now) - sort of like an external requirement.

Bruce
« Last Edit: December 09, 2004, 02:34:48 pm by sargasso »
"It is not so expressed, but what of that?
'Twere good you do so much for charity."

Oh I forgot, we aren't doing him are we.