Help search results don't link to User Guide entry

[tholzmann]

When I do a help search or index on a topic, I cannot get the User Guide entry for that topic to appear.

[bmioch]

Hello Tholzman,

I assume you're talking about the EA.chm file. There are two things that may be causing your problem:

1) The Micrsoft Compiled HTML format will not operate from a network location. The CHM file must be located on a local hardrive. This is because Microsoft discovered a security flaw in their help format, and forced all CHM files to fail when you try and access them from a network.
SOLUTION: Move the EA.chm file to a local directory and see if the help is then displayed.

2) If using Microsoft Internet Explorer to download a Microsoft Compiled HTML format (CHM) file from the internet, Microsoft Internet Explorer will SILENTLY BLOCK your CHM file from working.
SOLUTION: Right-Click your CHM file and select properties. At the bottom the dialog, an Unblock button is available. Click this button to Unblock the CHM file.

If neither of these fix your problem, and in future when reporting a problem, please email [email protected]