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Author Topic: integration of an external ticket system  (Read 4626 times)

JohnDoe

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integration of an external ticket system
« on: July 06, 2007, 01:05:48 pm »
Hello everybody,

has anyone ever worked using sourceforge or subversion, EA model and JIRA (or any other ticket system) ? I am working on an openSource project and I would like to open a (functional and performant) ticket system to the public. But I also wanted to stay with EA as a modeling tool for the design while the source is being held in a subversion repository. But I fear that source code, EA model and tickets must be matched manually.

So the question is: What is the suggested working model for this. Do I really have to update and link JIRA ticket numbers to issues or tasks manually or is there another option for the integration of an external ticket system into Sparx EA models ?

Regards
Bernd
« Last Edit: July 08, 2007, 10:45:12 am by BerndWill »

JohnDoe

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Re: integration of an external ticket system
« Reply #1 on: July 08, 2007, 02:02:11 am »
Hello,

EA offers the possibility to synchronize EA models with version control systems (CVS, SVN etc.).

When creating issues inside EA models: Are there any options to open issues or tickets at TRAC or LAUNCHPAD, SOURCEFORGE, TIGRIS etc. using SOA or XML interfaces sending the ticket and getting back a ticket number ?

Regards
Bernd

thomaskilian

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Re: integration of an external ticket system
« Reply #2 on: July 08, 2007, 11:02:45 am »
I guess the only way to do that would be through an add-in. Either you have an add-in to create the issue in EA and additionally in your external system. Or you have one to check for new issues since a last date to move them to the exterenal system.

JohnDoe

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Re: integration of an external ticket system
« Reply #3 on: July 08, 2007, 09:45:54 pm »
Hi thomas,

I would prefer building an extra applicaiton outside EA and updating the EA file via ODBC. Is there any documentation available explaining the EA tables and their constraints ?

Regards
Bernd

thomaskilian

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Re: integration of an external ticket system
« Reply #4 on: July 09, 2007, 10:11:37 am »
I don't know of any. The table names are quite intuitive. You can RE an EAP file via MS Access ODBC definition. I did that once and it helped a lot. Some constraints were explained here in a few threads (mostly PARAMxx attributes where even a good guess fails).