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Author Topic: EA won't connect to TFS. Error TF30063  (Read 3991 times)

Orlando Ribeiro

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EA won't connect to TFS. Error TF30063
« on: March 02, 2010, 02:22:06 am »
Hello,

I'm part of an organization that has about 30 regular users of EA.

All of them use it integrated with TFS, with no problems whatsoever.

However, one of them, after allowing his password to expire, was never able to connect to TFS from EA, ever again.

the error, after the "complete configuration" screen is:
TF30063: You are not authorized to access <server>

Facts:
1. His password has been reset and all accesses are working except this one.
2. He can access the respective workspace from Visual studio without any problems (get latest, check out, checkin, everything)
3. This problem occurs in any machine with his login (domain user).
4. The problem does not occur with any user that connects to his machine.

What has been attempted:
1. Completely reset his permissions. He's been removed from the TFS access list, then added with incremental sets of permissions, until he was set to "Server admin"! Didn't work.
2. Computer has been rebooted several times between all attempts to solve this problem. His account was locked out several times, which seems to indicate the presence of a "caching" mechanism somewhere.
3. Reset EA to its default settings by removing Sparx registry keys in HKEY_CURRENT_USER. Did not work.
4. completely reinstall EA. Did not work.
5. Change the TFS configuration URL. Access server by its IP address, public address, ... . Again, it did not work.

The only thing i've yet to attempt is request that our IT department provide him with a new login... :-[

Knowing that this problem is probably in a "gray area" between TFS, EA, and probably ActiveDirectory, i would like to ask the help of anyone that saw a similar situation in the past.

Thanks,
Orlando
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Geert Bellekens

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Re: EA won't connect to TFS. Error TF30063
« Reply #1 on: March 03, 2010, 09:27:20 pm »
Orlando,

I think you really should be looking at the registry. (I know you did, but it must be there)
In "HKEY_CURRENT_USER\Software\Sparx Systems\EA400\EA\OPTIONS\VCConfigs" there is a field that holds the encrypted pasword for TFS.
I'm guessing that if you delete content of the the VCConfigs key, and the users starts up EA it will display the dialog to complete the version control configuration.

Geert

Orlando Ribeiro

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Re: EA won't connect to TFS. Error TF30063
« Reply #2 on: March 16, 2010, 09:04:19 pm »
We solved this with an Active Directory reset to the user password...

We've changed it several times locally, but only when the sysadmin did the same on the active directory, the problem was solved...