Registered bug report form

[skiwi]

It looks to me like this form - for registered users - i.e. you have to sign in, has changed.

But why oh why is a Captcha needed - didn't I just sign in?

And where is the attach file facility?

Good grief, Sparx, why are you making it harder to submit bug reports?

[Geert Bellekens]

Because they were lazy and copy/pasted it from general bug report form.

Geert

[qwerty]

And they want to prevent users from sending bug reports because there are already so many, I guess.

q-

[rothnic]

I found this does cause an issue with reporting bugs. If you happen to misread the captcha, you lose everything you just typed up. This happened to me, so I just said forget it at that point. Now I make sure to copy the body of the report before I submit.

There has got to be a better way to do this. Making it difficult to submit bugs means the product is going to suffer overall. And by not exposing the list of bug reports and responses seems like it would just end up causing more work. There will be duplicate or misunderstood bugs reported that someone at Sparx has to track down and respond to. Most users would love to be able to do this work for you. If it was more like google code, I think it would benefit both Sparx and the users.

Every other product I have used has some type of setup like this. If I was doing a formal tool selection I'd definitely ding the vendor maturity and outlook. If a major issue is found during use, how would you have insight into whether the issue will be stagnant forever or a fix is being released next week?

[skiwi]

I'm pleased to report the captcha has been removed.

There is still no file attach facility.

I'm not pleased to report the registered bug report form does not work in IE 9 (I know, but what work provides ...),
on clicking submit the form page hangs forever ...