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Author Topic: Sparx Systems Cloud Services [2003] error  (Read 6406 times)

PWarren

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Sparx Systems Cloud Services [2003] error
« on: November 09, 2016, 01:40:03 am »
Received this pop-up/error message during import of an XMI file, size is 102MB.

Sparx Systems Cloud Services [2003]

Transmission error communicating with server.
The operation timed out.

Background:
EA version 12.1. 1224 (Build: 1224)

Our current work configuration is: We all work locally on models, export our models via XMI and hand-off to a team admin with a centralized local of EA that consolidates and combines the individual XMI via import. That is then exported from the admins local and imported to the EA repository.

The prior team admin was using a laptop with 8GB, and the one I've been assigned has only 4GB (3.88GB usable.) I'm curious if this is contributing to this as uploads are and always have been painfully slow.
« Last Edit: November 09, 2016, 04:23:34 am by Varenne »

PJK

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Re: Sparx Systems Cloud Services [2003] error
« Reply #1 on: January 24, 2018, 01:55:09 am »
I have recently run into the same issue when trying to import/ export XMI over a Cloud connection. The cloud server logs indicate a client timeout. The only work-around so far is to use an ODBC connection instead of a cloud one. Just curious to know if you were able to identify and resolve the problem.
Cheers, Phillip

DazL

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Re: Sparx Systems Cloud Services [2003] error
« Reply #2 on: February 08, 2018, 12:49:51 am »
We just ran into this issue as well when running a baseline on a 10mb repository. Running a baseline on a model within that repository is fine but it seems anything over 4mb causes errors at present.

Are you using IIS integration, we are? I contacted support yesterday and was told this particular error is down to a known limitation to IIS, something to do with the default block size so I’m looking at either expanding the blocksize or reverting back to the stock web component provided by SSCS.

What I can’t establish is have access is authenticated as it can’t use Active Directory authentication.