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Author Topic: EA refuses to show diagrams  (Read 5823 times)

ngong

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EA refuses to show diagrams
« on: February 20, 2018, 10:15:53 pm »
Sometimes, ~ 2 times a day, I ran into the situation that EA constantly shows one diagram. If I click any other diagram a new tab shows up and seems to be selected, but the content of the screen does not change to the selected diagram. Still the same that is constantly shown.

I can click any other tab - representing an opened diagram - the tab has changed color, looks like if it is selected, but the content of the main area of the window has not changed - still showing the constantly shown one.

One exception is, when I select the "Start Page" tab, that one shows up - but now this is the constantly shown main window content. I am not able to change the window content regardless what I am doing in EA.

It does not help to close and re-open the project in EA. The only work-around I found so far is closing and re-opening EA. Is there any better advice?

I am using EA build 1351 on Win7.

Kind Regards


Rolf
« Last Edit: February 20, 2018, 10:36:11 pm by ngong »
Rolf

qwerty

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Re: EA refuses to show diagrams
« Reply #1 on: February 20, 2018, 11:06:46 pm »
Not that I've ever experienced this, but is there any possible correlation with the number of elements shown on those diagrams?

q.

ngong

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Re: EA refuses to show diagrams
« Reply #2 on: March 12, 2018, 07:59:49 pm »
I can have 2 or 10 diagrams open - each should be selectable by its tab. Diagrams usually shall show a few to moderate number of elements (<20). However, the model is not small in size - 50MByte after compression.

I will monitor whether certain open diagrams are part of the open diagrams in order to follow the idea, that a specific diagram is causing this strange behavior.

However, I would like to know if any other has noticed a similar behavior of EA UI.
Rolf

Sunshine

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Re: EA refuses to show diagrams
« Reply #3 on: March 14, 2018, 07:26:00 am »
Do you have any more details on your environment. I'm guessing you are using an eap file for the repository and maybe its on a shared drive that is accessed over the network. If that guess is correct you may be suffering from a delay/lag over the network. If its a local Hard Disk maybe the disk has some errors and slowing down access.
Just some thoughts there you could investigate.

FYI - I've got a SQL repository which I transfer to eap for snapshots for time to time for testing jscripts etc. I use the file on a local SSD drive and is 880Mb in size so significantly bigger than yours and I don't have those issues with diagrams.

Hope that helps in some way.
Happy to help
:)

Paolo F Cantoni

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Re: EA refuses to show diagrams
« Reply #4 on: March 14, 2018, 10:49:17 am »
Do you have any more details on your environment. I'm guessing you are using an eap file for the repository and maybe its on a shared drive that is accessed over the network. If that guess is correct you may be suffering from a delay/lag over the network. If its a local Hard Disk maybe the disk has some errors and slowing down access.
Just some thoughts there you could investigate.

FYI - I've got a SQL repository which I transfer to eap for snapshots for time to time for testing jscripts etc. I use the file on a local SSD drive and is 880Mb in size so significantly bigger than yours and I don't have those issues with diagrams.

Hope that helps in some way.
Same here. Our .eap (snapshot) is also in the 700+ Mb range (after compacting) and no major problem with diagrams - although as mentioned in another topic - we have UPGRADED to Jetv4.  Jet 3.x had problems with large files.  If you haven't already, try compacting the file.

Paolo

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ngong

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Re: EA refuses to show diagrams
« Reply #5 on: March 15, 2018, 11:35:47 pm »
Thank you Sunshine and Cantoni, good to know that the size is not big.
However, I have not seen the obstacle for a few days now - since I converted to Win10.

On Win7 I used an eap file totally local, and repaired and compressed it from time to time.
Rolf