Cannot download my licensed version of EA

[rdallarmi]

Hello,

 Two years ago, I purchased Enterprise Architect Corporate Edition.  I had last week a computer meltdown and I wanted to re install EA in my new system but I need the binary  and my login details are not valid anymore, how can I then download the most up to date EA I purchased (I know I have the right to any update produced during the year free update policy)?
Thank you for any help you could provide.

[Geert Bellekens]

You cannot download anything without a valid username/password.

Best to contact [email protected]

Geert

[qwerty]

As Geert said: contact Sparx' sales. You are responsible for backups. Though I know companies that give you access to the old purchases with your old ID, Sparx does not have that policy. Most likely they will send you a link to download the version which was valid at the time your license expired.

q.

[Sunshine]

Or maybe you should just pay the support costs to get access to the downloads.