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Author Topic: Recover my licence  (Read 2728 times)

Michael Wright

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Recover my licence
« on: December 08, 2018, 12:01:31 am »
I have version 12 of EA and my network profile on the company laptop was corrupted.  Where should the engineer look to recover my licence with my new profile?  Unfortunately I am not allowed to use Regedit on my laptop but will the licence be stored on my C drive?

Thanks

qwerty

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Re: Recover my licence
« Reply #1 on: December 08, 2018, 12:09:57 am »
The programs folder of EA has a key.dat. I guess that's your license. But it looks a bit weird. Give it a go. Else contact Sparx sales.

q.
« Last Edit: December 08, 2018, 12:11:35 am by qwerty »

Geert Bellekens

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Re: Recover my licence
« Reply #2 on: December 08, 2018, 12:18:21 am »
He should not try to recover it, you should simply enter it again.

I suppose the actual key must be registered somewhere in the administration no?
It is usually sent by email when purchasing EA.

Geert