Import Visio Documents greyed out

[JohnE]

Hi All,

I am using EA 15.1.1526 and have installed mdgoffice64 in order to import some Visio business process maps created by a partner.

When trying to do this, either from the project browser or from within a diagram, the import option is 'greyed out'.

I have tried to uninstall and reinstall the MDG but to no avail.

Can anyone provide any guidance?

Regards,
John

[JohnE]

Hi All,

I have tried using the ribbon menu and selecting a target package as well as from a diagram and using the right-click menu but the options are still not available.

Any help appreciated.

Regards,
John

[Sunshine]

I understand the plug-in uses Visio so do you have Visio installed? Might even have to be a 32-bit version of visio

[JohnE]

Solved!

The version I had installed was from the MS Office MDG - which apparently is a trial version that required purchase (this was not clear when I downloaded this and it does not tell you the trial has expired...  ).

However, there is a free (available at time if writing this), separate Visio importer, which imports up 2010 versions of Visio diagrams and I have got this working.

Regards,
John