Book a Demo

Author Topic: Error Message when opening a Cloud Connection  (Read 4828 times)

bkone

  • EA Novice
  • *
  • Posts: 19
  • Karma: +0/-0
  • Is this real?
    • View Profile
Error Message when opening a Cloud Connection
« on: May 03, 2021, 10:44:21 pm »
Hello all,

we have set up a recent Enterprise Architect 15.2.1559 on a desktop PC to access a ProCloud repository.
After filling in the fields for the cloud connection in the dialog we get a popup with the following message:

Pro Cloud Server: Unable to connect to service
Pro Cloud Server: Die Syntax für den Dateinamen, Verzeichnisnamen oder die Datenträgerbezeichnung ist falsch.
(English translation: Pro Cloud Server: The syntax for filename, folder name or disk name is wrong.)

I have never seen this message and anything we do doesn't solve the issue.

What works:
- We can successfully access the URL of the repository with a browser from the desktop PC.
- This repository could be successfully accessed by already installed EAs on several laptops in the company.
- Creating a local repository on the desktop PC works.

I'm out of ideas ..


Best regards

Boris

Eve

  • EA Administrator
  • EA Guru
  • *****
  • Posts: 8110
  • Karma: +119/-20
    • View Profile
Re: Error Message when opening a Cloud Connection
« Reply #1 on: May 04, 2021, 08:49:38 am »
It's not an error I remember seeing before either.

Is there anything on the PCS log?