7.1 template corrupted post 7.5 upgrade

[savortoday]

I had well operating automatic RTF templates working in EA 7.1 but once I upgraded to 7.5 the templates have become corrupt and are useless now. Is there anything that has to be done post conversion to RTF templates? If not is there anything you could suggest to recover the templates?

One other comment on this... it appears that even the out of the box templates for generating RTF documents that are not right. See below at what was generated by the out of the box (testing template)

package >
„^[ch1369][ch1109][ch494][ch1601][ch34025][ch6726][ch65363][ch65387]


element >
[ch65318][ch65331][ch65370][ch65363]ment4^[ch1359][ch1115][ch525][ch1648]
Type:      [ch44070][ch44016][ch65303][ch65363]ment3e[ch1383][ch1118][ch517][ch1648]      [ch65385][ch65331][ch65370][ch65363][ch65371][ch65363][ch65372][ch65378][ch65308][ch65328][ch65359][ch65377][ch65363][ch65329][ch65370][ch65359][ch65377][ch65377][ch65363][ch65377][ch65387]
Status:      ÐEle[ch20954]e[ch65131][ch65137].Status}.      Version {Element.Version}.      Phase {Element.Phase}.

test >

Name      Descriptions      Criteria
Results      Status Details
Name:      [ch25033][ch26034][ch31605][ch27818][ch28114][ch26024][ch29912][ch20129][ch28117][ch32147][ch17865][ch26061][ch21722][ch29642][ch12017]
Class:      [ch27838][ch29606][ch15071][ch31598][ch27826][ch28089][ch26041][ch29926][ch17314][ch24986][ch29622][ch31721][ch27814][ch28120][ch26055][ch29936]
Type:      [ch31183][ch26037][ch2470][ch17888][ch26073][ch21697][ch29642][ch12007][ch31176][ch26014][ch31697][ch27838][ch28117][ch26041][ch29936]      Description:
[ch17910][ch26033][ch21721][ch29642][ch12001][ch28578][ch26073][ch32230][ch17903][ch26010][ch21691][ch29652][ch12008][ch28595][ch26087][ch32240]
Input:
[ch17910][ch26033][ch21721][ch29642][ch12001][ch28317][ch30165][ch32231][ch17903][ch26010][ch21686][ch29651][ch12004][ch28350][ch30180][ch32241]      Criteria:
[ch65385][ch65331][ch65370][ch65363][ch65371][ch65346][ch65363][ch65377][ch65378][ch65308][ch65327][ch65361][ch65361][ch65363][ch65374][ch65378][ch65359][ch65372][ch65361][ch65363][ch65329][ch65376][ch65367][ch65378][ch65363][ch65376][ch65367][ch65359][ch65387]
Results:
[ch322][ch267][ch306][ch299][ch307][ch282][ch299][ch313][ch314]ô[ch282][ch299][ch313][ch314][ch280][ch299][ch313][ch315][ch306][ch314][ch313][ch324]      Status:      [ch29902][ch29862][ch29665][ch2463][ch17896][ch26048][ch21714][ch29656][ch12008][ch29825][ch29876][ch29673][ch31710][ch27833][ch28122][ch26055][ch29936]
Date Run:      {ElemTest.RunDateShort}
Run By:      [ch65385][ch65331][ch65370][ch65363][ch65371][ch65346][ch65363][ch65377][ch65378][ch65308][ch65344][ch65379][ch65372][ch65328][ch65383][ch65387]
Checked:      [ch26814][ch25514][ch26071][ch15049][ch31606][ch27801][ch28106][ch26055][ch29927][ch17244][ch26027][ch27595][ch25802][ch31141][ch31720][ch27818][ch28105][ch26006][ch29932][ch17323]
< test
child elements >
< child elements
< element
child packages >
< child packages
< package


If I attempt to apply the out of the box template (basic template) I get the following error in a pop-up box:

DAO.QueryDef [3075]
Syntax error (missing operator) in query experssion "WHERE t_objectproblems.Problem.ProblemType="Issue".

[Dermot]

I have not been able to replicate this and we have not had any other problems with standard templates not working. I suggest you send through  a "Report a Bug" email with more system details.