Messages

1

Bugs and Issues / EA aborts when saving a diagram as jpg

« on: May 26, 2022, 06:04:29 am »

I can print a diagram, however if I attempt to save it as a JPG, if it's an existing file I get a message asking if I wish to replace it, when I answer 'yes" is pauses, and then EA abruptly aborts. If the file is new, tEA simply aborts. The 'saved" file was not saved/created.  This problem started this afternoon, the only change to my environment is renewing my CrossOver support license. I have checked this CrossOver's forum, Sparx FAQs/etc. and google searches to no avail.

I am running
EA version 15.2.1559
CrossOver 20.0.4.33197
MacOS 11.6.2

Any an all suggestions are greatly appreciated.

Cheers, Stephan Amsbary

2

Bugs and Issues / EA crashes on startup after upgrading to MacOS Big Sur v11.2.2

« on: March 11, 2021, 06:59:18 am »

I am running a MACBOOK Pro with Crossover. This is a new behavior since upgrading to MACOS Big Sur 11.2.2 last weekend. When I open a EAP (or EAPx) file, Crossover opens and starts, it then starts (opens) EA then is crashes.

This was reported to SPARX as well. My EA version is: 15.1 version  1528, CrossOver Version 19.0.1, macOS 11.2.2

Thank you in advance for your advice, Stephan Amsbary

3

Bugs and Issues / Re: MACBOK/Catalina EA install problem... MSI download file

« on: May 28, 2020, 12:43:27 am »

Good News,

It worked, I previously installed JET4 in a compatible bottle, and didn't see that EA v15.1 was a bottle listed at the bottom of incompatible bottles. So I re-ran the script and chose the "incompatible" bottle did work !

BTW, CrossOver's install a new application did the work.

Thanks again !

Cheers, stay safe, and try to have some fun, Stephan Amsbary
e: [email protected]
p: +1-828-559-1110

4

Bugs and Issues / Re: MACBOK/Catalina EA install problem... MSI download file

« on: May 28, 2020, 12:36:55 am »

Hi again Eve,

I ran the two scripts/downloads successfully, however, I received the same error message: Fatal Error Initializing DAO Library: try reinstalling EA.

Regards, Steph

5

Bugs and Issues / Re: MACBOOK/Catalina EA install problem... MSI download file

« on: May 28, 2020, 12:23:05 am »

Good day Eve,

Thank you for the rapid reply!

When I first tried installing EA, I used the supported Enterprise Architect 125 installer, it worked fine (including JET4 support), and I was able to open the test EAPx file.. the problem was it used a trial license, it didn't allow me to use my purchased (licensed) copy, nor did it had an option for my MSI.

Allan, directed me to the SPARX support note to install my purchased copy using Undefined Enterprise Architect v15.1, this is when the problems started with JET4.

Here is a capture of my emails with Allan, with the error messages,... OK, seems the image won't insert into this message

That all said, I'll work through the links you suggested, and see if it works. Again thanks you for the rapid reply today !@

____________________________

Hi Allan,

I typed/spoke to soon,

I followed the instructions, and since I’m using Crossover the Wine is not in the Applications folder, it is in CrossOver… see screen shot below, Double clicking the Wine Config in CrossOver didn’t open up a Terminal, it opened Wine’s configuration.  I attempted to add JET40 but it isn’t an .EXE file.

How do I add it per the instructions (also in the screen snip below)?...

Help, Steph

Screen Shot 2020-05-21 at 7.09.42 PM.png

6

Bugs and Issues / Re: MACBOOK/Catalina EA install problem... MSI download file

« on: May 27, 2020, 09:15:51 am »

Hi Eve, I attempted to do so in one of my tries, Allan sent me a link regarding how to accomplish it, though the result failed. none of the commands were recognized, starting with "Using Winetrisks to install runtime libraries' step three's adding winetricks' runtime libraries. I'm not sure what I missed. Here's the link he provided: https://www.sparxsystems.com/enterprise_architect_user_guide/15.1/product_information/enterprise_architect_macos.html

7

Bugs and Issues / Re: MACBOOK/Catalina EA install problem... MSI download file

« on: May 27, 2020, 07:13:02 am »

Thanks for all the info.

I elected to purchase CrossOver, the install went well, except I unknowingly used the existing Enterprise Architect 15.x loader, it worked, but installed a trial copy of EA (I own a Professional. copy of 15.1). It successfully opened a Windows EAPx file I previously created (I used to have a Windows system).

I sent Sparx support an email asking how to re-target the EA used to mine and not a trial copy,. They sent instructions to uninstall, then re-install EA. I did that and when I re-opened EA, it was using my copy, but, ... JET4 wasn't enabled, I enabled it, restarted EA, and it blew-up with an error message: "Fatal Error Initializing DAO Library...".

I send SPARX support an email a few days ago, and haven't heard back from them. So, today, I removed all traces of CrossOver, and searched for any traces of SPARX files, or Crossover. I then re-downloaded CrossOver, used the Undefined Enterprise Archietcture 15.1 box, gave it my downloaded SPARX MSI file and ran it... the result failed (with another "Fatal Error Initializing DAO Library..." error message).

This afternoon I sent SPARX Support yet another email, I'm getting really frustrated, can anyone out there help me?

Thanks in advance,

Stephan Amsbary
Consulting Enterprise Architect
GridOptimize

e: [email protected], or [email protected]
p: +21-828-449-1110

8

Bugs and Issues / MACBOK/Catalina EA install problem... MSI download file

« on: May 05, 2020, 07:16:01 am »

I recently migrated from a Windows PC to a MACBOOK Pro and have (re)downloaded EA, however, it is a Microsoft ( .MSI ) extension which the MAC can't open. How do I get around this problem? I cant find any helpp within the forum or support FAQS.
Thanks in advance, Steph
e: +1-828-559-1110

9

General Board / Re: EAP vs EAPX

« on: June 12, 2019, 11:50:48 pm »

Thank you Sunshine and Geert for your answers... That generates a new wrinkle to my question: I can't find this in the EA manual, how do I convert an existing EAP file to EAPx?... Does that "automatically fix the connector issue I'm having or do I need to recreate the Behavior elements to gain the correct connector options?

Thank you in advance for your time and consideration.

Regards, Stephan Amsbary

10

Bugs and Issues / Re: Horizontal-vertical orientation not working on partitions

« on: June 12, 2019, 11:28:18 pm »

I'm having the same problem, I'm running the newest EA version (v14.1.1429, DB v4.01). Have you put in a Bug fix report with Sparx?

11

Bugs and Issues / Re: V14 - Archimate3: Cannot link BusinessEvent with BusinessProcess with Triger rel

« on: June 11, 2019, 02:57:45 am »

Thank you Geert... Out of frustration, I "repaired" my v14 copy, didn;t work. And them removed and re-installed it.. now it works. Not sure why v15 isn't working properly though.

All the best,
Stephan Amsbary
Sr Technical Leader, Enterprise Architecture and Integration
Electric Power Research INstitute (EPRI)

12

General Board / Re: EAP vs EAPX

« on: June 11, 2019, 01:17:06 am »

Hi Geert, I upgraded from v13.5 to v14.1 because I could open a fellow employees eapx BD. I upgraded to v14.1... yesterday and while I can access their EAPX DB, new projects didn't allow my the full range of connectors eg: I can't connect an Event to a Process with a trigger, my "best" option is flow. I reported this to SPARX, and am right now really frustrated, and looking for my v13.5 install file.

Help

13

Bugs and Issues / Re: V14 - Archimate3: Cannot link BusinessEvent with BusinessProcess with Triger rel

« on: June 11, 2019, 12:55:01 am »

I migrated from v13.5 to 15.0 betat two days ago, several "legal" actions did not work. I reported it to SPARX, this includes trigger and access (active behavior to structural element.  Today I downloaded v14.1.1429 and it has the same problem as reported by the others in this thread. I attempted to change it via Properties and connector type but was not given the appropriate options.I am louth to fall back to v13.5 (I'm not sure where I put that install file.

14

Bugs and Issues / Version 15 Beta bug: Service can't trigger another service

« on: June 08, 2019, 05:35:31 am »

I can't get an ArchiMate Service to trigger another Service, this would negate the concept of SOA. This wasn't a problem with v13.5. I found a way to work around this issue, but thought it best to bring it to your attention.

It can properly create a trigger from process to service.

Help, Stephan Amsbary