Missing DLL not fixed with re-install of Sparx 13

[cbear42]

I'm receiving a missing dll (WTHES432.dll) on installing to Windows 7 machine. Multiple complete uninstalls, reboots and re-installs are still giving the same error. Any ideas anyone?

Thanks,

CBear42

[qwerty]

Google pointed me to http://www.wintertree-software.com/support/thesdb/patch41.zip and a couple of descriptive links.

q.

[cbear42]

Thanks for responding - but - unfortunately, no joy with that.

Copied the dll to the SysWOW64 directory and used the regsvr32 command on it and got an error that it could not find the DllRegisterServer entry point - and told me it was not a valid OCX/DLL file. (I am running on a 64-bit machine - which is the reason for running it from that directory in an elevated command window.)

[Eve]

It's not COM, so registering it won't work. Just put it directly in the EA directory.

It should be installed there during install. I've seen problems when downgrading using an earlier msi. But either repairing or doing a fresh install always fixed issues for me. Not sure why it would fail to install correctly. Maybe Windows thinks that file is already installed for some reason.

It's probably worth running an install with logging turned to maximum (msiexec /i easetupfull.msi /l*vx eainstalllog.txt) and sending the log to us.

[Glassboy]

It's not COM, so registering it won't work. Just put it directly in the EA directory.

It should be installed there during install. I've seen problems when downgrading using an earlier msi. But either repairing or doing a fresh install always fixed issues for me. Not sure why it would fail to install correctly. Maybe Windows thinks that file is already installed for some reason.

It's probably worth running an install with logging turned to maximum (msiexec /i easetupfull.msi /l*vx eainstalllog.txt) and sending the log to us.

Windows caches MSIs.  Sometimes these can corrupt and cause issues.  A couple of times I've had to find the cached MSI and delete it before the repair will work properly.