Author Topic: Printing Problems  (Read 2837 times)

qasim

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Printing Problems
« on: July 01, 2003, 06:32:58 am »
Hi,

I am using the 616 evaluation version on Windows XP. I have a HP 2200dn printer which is Lan based.

When I try to print a diagram it seems to print ok but when I look at the print queue it is marked as Error. I have changed numerous settings and also tried alternative diagrams but they all error.

Is this a know issue? Is there a fix/workaround?

Thanks

qasim

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Re: Printing Problems
« Reply #1 on: July 04, 2003, 09:19:35 am »
I hate to bump this but I must know if this is a known problem or something specific to my setup.

Support please help

kelly_sumrall

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Re: Printing Problems
« Reply #2 on: July 05, 2003, 07:32:33 am »
I too print to network printer, but have never had (or noticed) this issue.  Do you have to manually delete the print job from the queue?
Kelly Sumrall

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qasim

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Re: Printing Problems
« Reply #3 on: July 07, 2003, 02:12:19 am »
Usually no.

The EA print job is being marked as error, prior to any attempt to print it seems. I then have to delete the job to get it out of the queue.