Happy New Year Everyone!
Now that's out of the way...

Can anyone tell me where I can find EA documentation containing information about external references? I'm trying to learn whatever I can about them... what EA's definition is, potential causes, potential resolutions, relationship to repository design, relationship to dependencies and how to discover dependencies that might cause them, etc.
We're trying to copy the contents of an existing repository residing in a clusterblank of a ProgreSQL database into another instance of a clusterblank of a ProgreSQL database that was stood up and tweaked a bit better than our current instance to work with EA (13.5).
When we do the copy (We have no DBA support, so this is not a database table copy; we're performing the copy from one instance of EA connected to our source repository to another instance of EA connected to our target repository.), we get a xit-ton of external references on many of our existing BPMN 2.0 diagrams we're trying to move to this new instance. Looking at their properties, though, gives us no information. We're also losing connectors from diagrams in the target repository and some connectors themselves come across labeled as external references.
Are these external references we're seeing actually unresolved pointers back to our source database, in which case this approach will never work? Or is there a way we could make it work?
We're baffled and we're trying to get ourselves "unbaffled". If anyone can point me in the right direction, it would be a great New Year start.
Thanks for any and all assistance.
Michael