Author Topic: Cannot load SBPI Providers  (Read 8200 times)

philchudley

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Cannot load SBPI Providers
« on: March 04, 2021, 01:58:12 am »
Hi

I have just installed a licenced version of Pro Cloud server version 4.2.64 and all has gone well and I can connect to my Model via EA Cloud connection.

However, when I try to enable (add) an Integration using the Windows Pro Cloud Config Client  I receive a strange error whose exact wording is:

The SBPI Provider Types could not be retreive, are you connecting a PCS of the correct version?

I cannot proceed any further. I have checked the Pro Cloud Server installation and the SBPI folder is there and all providers are listed.

Any clues as to what is wrong? Have I missed anything in the installation?

I have not tried using WebConfig would that solve the issue?

Thanks

Phil
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philchudley

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Re: Cannot load SBPI Providers
« Reply #1 on: March 04, 2021, 03:31:20 am »
SOLVED!

Had to run the Pro Cloud Config Client as Administrator

All works now
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