Author Topic: Release token for WebEA  (Read 4317 times)

DeBAAT

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Release token for WebEA
« on: February 03, 2023, 07:27:33 pm »
As we are still somewhat struggling with the installation of WebEA, I was wondering whether it was possible to release a token which has been allocated to a process that crashed or to a user who hasn't logged out properly.
At the moment we need to wait half an hour each time all tokens are used (we don't have many right now).
Any suggestions?

skiwi

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Using EA16.1 (1627) on Windows 11 Enterprise/64 bit. Repositories in SQLServer2019 DB Schema 1558.
WebEA on Pro Cloud Server 4.2.64

Mauricio Moya (Arquesoft)

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Re: Release token for WebEA
« Reply #2 on: February 15, 2023, 01:33:00 am »
As we are still somewhat struggling with the installation of WebEA, I was wondering whether it was possible to release a token which has been allocated to a process that crashed or to a user who hasn't logged out properly.
At the moment we need to wait half an hour each time all tokens are used (we don't have many right now).
Any suggestions?
Can you modify the time to close the session in the webserver? (modify from 30 minutes, to 5, for example)

wivel

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Re: Release token for WebEA
« Reply #3 on: March 21, 2023, 03:37:30 am »
I usually restart the PCS Windows Service when I get the token in use error. That does the trick for me, but I am only using tokens for testing on my local machine.

Henrik.
« Last Edit: March 21, 2023, 03:40:45 am by wivel »