Data Cache is not generated! in Prolaborate - unable to fix it

[Greg_PL]

Hi,

I've expirienced "Data Cache is not generated!" many times in Prolaborate, but some sort of workarounds (like diagram regeneration / save, 'Create' button in Cloud options, etc) were helpful. Now I have number of diagrams that are fully resistent to those "fixes" and still are not being presented in Prolaborate... Do you have any ideas what shall I do (excluding cutting diagrams into pieces ).

Prolaborate version: 5.1.0.126
EA version: 16.0.1605

[Geert Bellekens]

Have you tried Settings | Options | Cloud | Batch create diagrams and/or Linked Documents Cache Create button?

Geert

[Greg_PL]

Of course, Geert. It does not help .

[Geert Bellekens]

Of course, Geert. It does not help .

I guess you should enter a bug report then.

Geert

[ea0522]

Maybe silly suggestion but did you check the file usage / disk space on the server?
Storing the image data of diagrams can take a lot of space which needs to be stored.