Author Topic: Sparx EA V17 - Printing issues with some elements not showing text.  (Read 3603 times)

Sunshine

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Just moved over to V17 build 1704. Everything seemed fine until I tried to print a diagram where some elements but not all on the diagram didn't print the text for the element. Its worth saying I didn't have this problem with V16.1. The print issue is a bit of a weird bug as its not consistent. I have some other diagrams with the same elements on that print okay. I've event tried copy and pasting the problematic elements from the diagram that printed fine to the problematic diagram and still those elements don't print the text.
Has anyone else experience this problem?
Does anyone have any ideas what could be causing it?
I'm using ArchiMate BTW.
« Last Edit: January 15, 2025, 02:49:36 pm by Sunshine »
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Sunshine

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Re: Sparx EA V17 - Printing issues with some elements not showing text.
« Reply #1 on: January 15, 2025, 05:15:39 pm »
One thing I discovered is that the issue of element text not being printed appears to be connected to whether or not the diagram has been set to the diagram setting "Scale to 1 Page". If this is not set it appears to print okay. Weird right?
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Sunshine

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Re: Sparx EA V17 - Printing issues with some elements not showing text.
« Reply #2 on: January 15, 2025, 05:48:05 pm »
I've now raised this a bug with Sparx Systems.
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Paolo F Cantoni

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Re: Sparx EA V17 - Printing issues with some elements not showing text.
« Reply #3 on: January 15, 2025, 06:13:19 pm »
One thing I discovered is that the issue of element text not being printed appears to be connected to whether or not the diagram has been set to the diagram setting "Scale to 1 Page". If this is not set it appears to print okay. Weird right?
I think I've observed some issues with diagrams "Scale to 1 page", but I can't recall what they were (or, obviously, which diagrams were affected).  We print our diagrams so rarely now...

Paolo
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