Service Now mapping and synchronization questions

[Guillaume]

Hi,

I have a client's ServiceNow integration configured in their PCS.
In EA, when I open ServiceNow configuration, I can select one of its types as the external type e.g. Application and map it with an EA type or stereotype.
The issue is that I have several ServiceNow items of the same type from different views that I need to map with different EA stereotypes (maintained within an MDG).
If I want to create Local Elements from a ServiceNow view e.g. only with "Type A" components, I have no way of telling EA to create "Type A" stereotypes elements since the ServiceNow External type is common to Type A, Type B...
Would a change be required in this integration to either add views on a mapping, or define multiple mappings for the same ServiceNow external type and select the appropriate one when importing new elements from a view ? Is there a workaround e.g. I noticed there a way to create a Data Miner connection but I can't test it yet since the current EA license doesn't support it.

Other question: Once elements are created in EA, I need to manually run a synchronize linked elements from EA. Is there a way via a script or else to run this synchronization e.g. on a nightly basis? The PCS automatic updates only applies to the diagram/images sync on a repository.