UI freezing problems

[st1led]

Hi everybody, I'm using EA 9.3 and experiencing a lot of UI freezing (up to 7-seconds) problems, especially while resizing or moving snippet windows like the toolbox, Project Browser, etc. Even top menus are really slow (2-3 seconds delay) to open.

Turning off antivirus and firewall doesn't help. Uninstalling and re-installing EA doesn't help as well. Memory and CPU usage in the System Task Manager have normal values. My O.S., Windows 7 x64, appears to be fine, since everything else in it works as expected.

Have someone else experienced UI freezing problems with EA? What could they depend on? There could be some other conflicting software, but I have no idea.

Regards,
Stefano

[Geert Bellekens]

Stefano,

Could be because of
- Large elements (with lots of attributes or operations or something like that)
- Add-ins. Some add-ins do something each time an element is selected. In that time EA waits for the answer of the add-in.

Geert

[st1led]

Thank you for your answer. I know that sometimes can be as you say, but I feel there's something strange going on for me.

Indeed, I experience this problem even upon opening EA (so when no project with potential "large elements" is loaded), and also upon having all the Add-Ins disabled through the Extensions -> Manage Add-Ins. EA shows just a so unresponsive e freezing-prone behavior for any kind of mouse input interacting with windows and menus.

Regards,
Stefano

[Geert Bellekens]

You could try to contact Sparx support, but these type of problems are usually hard to reproduce :-/

Geert

[st1led]

Unfortunately, I know. That's why I was asking, maybe there's some kind of known compatibility issue (really seems like to be a compatibility problem, that's why I first thought of anti-virus and firewall) with some other software/package/update, because I seem to be the only one with this problem. I was thinking that I'm running my Windows installation in Boot Camp, since my laptop is a MacBook Pro. Could this somehow be the cause?

I will try to install it on some other computers and/or a virtual machine and report back, but this could take some time. In the meantime, feel free to provide me any kind of possible hint.

Regards,
Stefano

[st1led]

(Quite unexpected) follow-up on this problem: updating EA to the last version (9.3 build 934) fixed this issue. Really not sure how this magic happened!

Regards,
Stefano