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Author Topic: EA 9 - problem with accented characters in French  (Read 16299 times)

cclain

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EA 9 - problem with accented characters in French
« on: January 22, 2013, 03:20:59 am »
hello
I have a problem with accented characters in French written in the notes.
The text was written with copy and paste from Word, but also directly in EA.
Sometimes when I go back to the note, EA lost accented characters.

 has someone already encountered this problem ?

Stefan Bolleininger

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Re: EA 9 - problem with accented characters in Fre
« Reply #1 on: January 22, 2013, 07:47:23 am »
Do you work on a eap-filebased repository or on an server-repository?

on our SQL-server based repository with the OBDC-Connector we encountered the same issue, but not on the filebased repository.

Regards

Stefan
Enterprise Architect in "safetycritical development" like medical device industry. My free Add-in at my Website

cclain

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Re: EA 9 - problem with accented characters in Fre
« Reply #2 on: January 22, 2013, 07:29:04 pm »
we encountered the same issue both on a eap-filebased repository and on an sql server repository

momochan

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Re: EA 9 - problem with accented characters in Fre
« Reply #3 on: January 23, 2013, 09:49:25 pm »
I encountered the same problem with accented character in Thai. This problem also happen when generate pdf document too.

pmr

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Re: EA 9 - problem with accented characters in Fre
« Reply #4 on: January 28, 2013, 10:01:57 pm »
Hello Have the same pb with 10.0.1004.
Accented characters, even though i double checked to have captured them in notes field of activities, are sometimes lost :
  • during switch between activities
  • during rtf document generation

Strange thing is that sometimes, accented char remains as typed....
Any clue on the subject will be helpfull !!!!!

pmr

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Re: EA 9 - problem with accented characters in Fre
« Reply #5 on: January 28, 2013, 10:15:00 pm »
In order to complete this post. It just happen : i ve lost accented characters in a note field. I type something in a note field open in a lower pane of a diagram, then typed CTRL+ALT+D to review something in the attached document, saved the doc, went back to the diagram (and the note) ... pffff...all accented char are lost : é, è, à â, ê ...

qwerty

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Re: EA 9 - problem with accented characters in Fre
« Reply #6 on: January 28, 2013, 11:19:11 pm »
You should send an official bug report (see link bottom right).

q.

pmr

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Re: EA 9 - problem with accented characters in Fre
« Reply #7 on: January 29, 2013, 12:34:11 am »
Done !
Thx

pmr

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Re: EA 9 - problem with accented characters in Fre
« Reply #8 on: January 29, 2013, 06:00:29 am »
Mmmm ... seems that moving to Jet4 improved noticeably the accented support....
Will double check and revert asap.
....

pmr

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Re: EA 9 - problem with accented characters in Fre
« Reply #9 on: January 29, 2013, 08:34:08 pm »
Infact as suspected in my last post, it is not a bug, just the Jet4 engine was not activated.
Here is the Sparx support reply :
Code: [Select]
By default, the .EAP file format is a Microsoft Jet 3.5 (Access 97)
database format.  For full support of Unicode text, you will need to use
the Jet 4.0 (Access 2000) file format.

First, open "Tools | Options | General" and enable "Use JET 4.0".  If
this option is not enabled, EA will not recognize JET 4.0 eap files.

If you have a copy of Microsoft Access 2000 or higher, you can use the
'convert database' feature in Access to upgrade your EAP file for this
purpose (may need to rename file to .mdb and back to .eap when
finished).

Alternately, you can download a base Jet 4.0 EAP file from our
website...

- Download the Jet 4.0 version of the EABase.eap file from our website:
http://www.sparxsystems.com/bin/EABase_JET4.zip
- Extract this eap file to your local machine
- Run "Tools | Data Management | Project Transfer"
- Perform an EAP to EAP transfer with your own file as the source and
the jet4 eap file as the target.
- Open the jet4 eap file and attempt to enter the characters you
require.  You should now be able to save and open the file again without
any data loss.

If you wish to make sure that all new .eap files created by EA use the
Jet 4.0 format, replace the EABase.eap file in your EA install directory
with the file in the EABase_JET4.zip file.