What does a password-only prompt mean?

[EdK]

A coworker of mine -- I’ll call her Mary -- is trying to access an EA model, which we have set up in a shared database repository. Security is turned on for this EA model and Windows authentication is enabled.

Whenever Mary attempts to open the EA model, she is being prompted to enter a password, just a password, and no user id.

Several users, including myself, have successfully installed the EA client on our workstations and have managed to open the EA model (stored in the DB) without any issues.  

I did try a couple of things but still was unable to resolve.
(1) I deleted Mary’s account from the EA  project and then re-imported it from our Active Directory (using EA’s account import feature)
(2) I deleted Mary’s account and created just a local account (i.e., one that is not part of any Domain)

My latest guest is that the problem might have something to do with the AD domain that Mary’s account is part of. All the users and even the DB server that hosts the repository are part of Domain “Alpha” but Mary’s account is part of Domain “Beta”. Could this be the source of the problem?

Does anyone have any suggestions?

P.S. If I can figure out how to post a snapshot of mary's screen to this forum I will.

Thanks in advance for any help.
R/S
Ed K

EA V10.0.1006
Subversion 1.7.8
MySQL Server 5.2
Windows Server 2008

[qwerty]

I currently have no idea about the issue. But if you want to post a screenshot you must upload it to any web server (e.g. imageshack) and then link it with the 3rd icon. YABB is quite old-fashioned.

q.

P.S. I faintly remember having seen this prompt. It was due to a broken network/ODBC connection. Verify that she has access to the repository via native clients.

[Takeshi K]

When EA fails to connect DBMS repository, EA asks password and will try connecting again with the password.

Maybe you failed to connect DBMS reopsitory correctly.

HTH,

[laird]

There's a bug in the new versions of Sparx. You have to run the application as Administrator to authenticate to the database if you're using AD authentication. I wasted days trying all sorts of things in AD, etc., before Sparx tech support told me.

[Geert Bellekens]

We're using AD authentication on the database, and the latest version of EA, but I don't need to start EA as administrator. :-/

But I can confirm. A password only prompts means there's a problem with the database connection.

It could be any problem however: a network issue, a missing driver, a security issue,...

Geert